Nicholas Fonseca
City of Industry,CA
Summary
Energetically contributed to Red Lobster's customer satisfaction, expertly managing dining experiences and enhancing guest relations through effective communication and table arrangements. Leveraged skills in safety protocols and dining crew workflow optimization, significantly improving service efficiency. Demonstrated commitment to professional growth and team success, embodying a blend of strong organizational abilities and interpersonal skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess/Restaurant Busser
Red Lobster
Brea, CA
05.2024 - Current
- Monitored customer satisfaction levels throughout their meal experience.
- Greeted customers and provided them with menus.
- Assigned patrons to suitable tables according to server rotation.
- Inspected dining and serving areas for cleanliness and proper setup.
- Accepted payments from guests for dine-in and take-out foods.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked identification of customers prior to serving alcoholic beverages.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Greeted guests upon arrival and escorted them to their tables.
- Verified reservations and wait times with customers.
- Provided excellent customer service by addressing customer needs promptly.
Teachers Aid
Bixby
Hacienda Heights, CA
01.2023 - 05.2024
- Notified instructors of errors or problems with assignments.
- Supervised children and participated with children in activities.
- Participated in professional development workshops to improve teaching skills and knowledge.
- Assisted instructional staff with implementing lessons and activities for full classes and small groups.
- Enforced rules for behavior and procedures to maintain order among class.
- Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.
- Prepared documents such as letters, memos, emails and forms as requested by teachers or administration staff.
Education
High School Diploma -
Mt. San Antonio College
Walnut, CA05-2024
Skills
- Safety protocols
- Sorting and labeling
- Inventory control
- Unpacking merchandise
- Front-of-house display creation
- Dining customer service
- Dining crew workflow optimization
- Table setting arrangements
- High volume dining
- Station restocking
- Dining room cleaning
- Table reset
- Dish collection
- Hazardous chemical handling
- Cleaning procedures
- Physical stamina
- Guest relations
- Glassware handling
Affiliations
- Basketball Enthusiast
- I love school
- I go to school
Accomplishments
- Honors in school
- Average a 3.0
Certification
- Food Handlers Card
Languages
English
Professional
Nicholas Fonseca
I am a hardworking and reliable individual with a strong focus on teamwork and efficiency. I have experience working in fast-paced environments and am committed to completing tasks accurately and on time. I am physically fit, organized, and capable of handling repetitive tasks while maintaining attention to detail. I take pride in being dependable and contributing to the smooth operation of the workplace.
Timeline
Hostess/Restaurant Busser
Red Lobster
05.2024 - Current
Teachers Aid
Bixby
01.2023 - 05.2024
High School Diploma -
Mt. San Antonio College
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