Possesses versatile skill set in various fields. Highly adaptable and accustomed to working in fast paced environments. Maintains a proactive mindset when approaching problems in order to deliver efficient and effective solutions.
Overview
8
8
years of professional experience
Work History
Dispatcher/Driver
NAB Transport LLC
03.2023 - Current
Navigate load boards to determine the most cost-efficient and profitable shipments
Negotiate with brokers to secure favorable terms for shipment contracts
Establish lasting relationships with brokers and private clients
Ensure freight is properly secured throughout transit
Maintained updated and detailed records of calls in physical and electronic database.
Generated reports to track deliveries and maintain proper records and documentation.
Processed invoices and payments for dispatched orders to provide proof of transaction.
Managed customer accounts and invoicing.
Scheduled deliveries and pickups according to customer needs.
Wheeled Vehicle Mechanic (91B)
U.S. Army
08.2016 - 11.2022
Maintained equipment readiness rate of over 80% over a 4 year period
Accumulated $375,000 in saved expenses via implementation of new inventory management and recycling programs
Built strong working relationship between various interconnected departments, ensuring smooth work flow and cooperation
Provided excellent customer service, breaking down complex issues into terms understandable for anyone
Supervised and mentored incoming coworkers on correct procedures as well as assist them in integrating with company culture
Oversaw organizational administration equivalent to HR, handling and processing personnel requests including vacation, event scheduling, in/out processing, and specialized training packets
Organized and oversaw various team-building events to measure and improve confidence/trust between coworkers
Took on the role of Hazardous Materials Manager, bringing our organization up to regulation over a period of several months
Taught several courses, including drivers training, CLS/ALS and Inventory Management
Assisted peers in resolving administration, financial and personal issues
Handled repair work and maintenance to keep vehicles functional.
Performed semi-annual and annual unscheduled services on light, medium and heavy vehicles.
Read and followed technical documentation to complete accurate repairs.
Education
Bachelor of Science - Business Administration
DeVry University | Keller Graduate School of Management
01.2025
Skills
Marketing
Customer Service
Detail-Oriented
Critical Thinker
Creative Problem Solver
Results-Driven
Negotiation
Sociable
EMS Trained
Microsoft Office Suite
Windows OS
Hardware/Component Diagnosis
Equipment management
Verbal and written communication
Hobbies and Interests
Automotive
Personal Computer Builds
Video Essays
Home Repair/Handywork
Community Events
Timeline
Dispatcher/Driver
NAB Transport LLC
03.2023 - Current
Wheeled Vehicle Mechanic (91B)
U.S. Army
08.2016 - 11.2022
Bachelor of Science - Business Administration
DeVry University | Keller Graduate School of Management