NICHOLAS FORD
Emmitsburg,MD
Summary
Energetic Sales Manager with a strong attention to detail and visual excellence. Had a proven track record at Adidas, enhancing team performance and customer engagement. Skilled in KPI reporting and effective communication. Increased sales revenue through strategic initiatives and optimized inventory management. A collaborative leader, I excel in driving results and fostering a customer-centric environment. In addition my familiarity with the food service industry coupled with my management experience at Adidas lends me the ability to be a valuable sales team member.
Overview
9
9
years of professional experience
Work History
Sales Manager (Team Lead)
Adidas
08.2021 - 04.2024
- Trained and mentored sales team, improving overall performance and customer engagement.
- Oversaw execution of visual merchandising standards, enhancing product presentation in stores.
- Analyzed sales data to identify trends, optimize inventory management, and forecast demand.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by implementing corporate sales strategies.
- Collaborated with marketing teams to align promotional efforts with sales objectives.
- Utilized different software systems and technology such as Dayforce and RFID
Sales Associate
Adidas
08.2020 - 08.2021
- Delivered exceptional customer service to enhance brand loyalty and repeat business.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Administrative/Field Staff Member
J&J Snack Foods
06.2016 - Current
- Provide administrative assistance and or staffing needs, sales needs, and setup and breakdown for major national trade shows such as NACUFS (National and Regional), SNA, and NACC.
- Trade Show booth support (preparation of products, product displays, booth setup/breakdown, sales).
- Procure items required for visual displays used for concept selling at shows.
- Record sales leads via various lead retrieval systems.
- Provide administrative assistance to Mimi Ford, VP Food Service, for special projects that vary from gathering bid information (Interflex) and using a CRM system (Salesforce).
- Assemble specific presentation folders to include POS, Nutritional and Promotional materials.
Education
No Degree - Business Administration And Marketing
Arizona State University
Tempe, AZSkills
- Sales Management
- KPI Reporting
- Concept Selling
- Data collection & Data entry
- Inventory Management
- Effective Communication & Conflict Resolution Skills
- Efficient in a variety of Workforce related Software Systems
- Customer Service Management
- Time Management
- Critical Thinking
- Effective Collaborator
Languages
English
Native or Bilingual
Timeline
Sales Manager (Team Lead)
Adidas
08.2021 - 04.2024
Sales Associate
Adidas
08.2020 - 08.2021
Administrative/Field Staff Member
J&J Snack Foods
06.2016 - Current
No Degree - Business Administration And Marketing
Arizona State University