Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicholas Fox

Erie,PA

Summary

Dynamic Cashier Supervisor with expertise in cash handling and complaint resolution. Proven track record of enhancing customer satisfaction and loyalty through effective team leadership and operational efficiency. Skilled in POS systems and maintaining a safe work environment, consistently achieving sales targets while fostering a positive atmosphere.

Experienced with managing cashier operations and leading teams to ensure smooth workflow. Utilizes communication and leadership skills to enhance team performance and customer service. Track record of resolving issues promptly and maintaining high standards of accuracy and reliability.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

Cashier Supervisor

Country Fair
10.2024 - 08.2025
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
  • Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Developed strong relationships with customers, leading to increased loyalty and repeat business through attentive service and prompt issue resolution.
  • Resolved customer complaints quickly to maintain customer satisfaction.

Catering Assistant

Theresa's Italian Deli
06.2024 - 08.2024
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to execute seamless catering events for clients.
  • Coordinated closely with other staff members during events for smooth service delivery.
  • Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
  • Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
  • Supported efficient kitchen operations by maintaining a clean and organized workspace.
  • Managed inventory and supplies, ensuring adequate stock levels for successful event execution.

Restaurant Team Member

Painturo's
06.2021 - 11.2023
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Greeted guests pleasantly and answered menu questions.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Used proper techniques to prepare food and ingredients.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Cultivated warm relationships with regular customers.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.

Press Operator

Allegiant Manufacturing
06.2017 - 02.2020
  • Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
  • Performed regular maintenance on press machinery to optimize performance.
  • Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
  • Promptly removed completed loads from press.
  • Followed safety protocols to reduce operating risks on press machinery.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Loaded and positioned raw materials in loading and feeding mechanisms.
  • Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
  • Upheld high standards of cleanliness throughout the workspace, adhering to established guidelines for equipment care and maintenance procedures.
  • Fostered a positive work environment by collaborating closely with fellow team members while maintaining a professional attitude and strong work ethic.
  • Collaborated with other departments to streamline workflow processes, ultimately improving overall operational efficiency.
  • Performed thorough inspections of printed materials to guarantee consistent quality and adherence to client specifications.
  • Assembled and adjusted press parts to print products in accordance with customer specifications.
  • Operated diverse printing presses to produce high-quality printed material within tight deadlines
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Improved print quality by performing regular press maintenance and calibration tasks.
  • Adjusted press settings and monitored ink flow to foster optimal results.

Education

GED -

Wilson County Adult Education Center
Lebanon, Tn
01-2016

Skills

  • Cashier training
  • Cash handling expertise
  • Complaint resolution
  • Cash register maintenance
  • Workplace safety
  • POS system proficiency
  • Policy enforcement
  • Sales promotion
  • Operational efficiency
  • Store operations
  • Workflow coordination
  • Task delegation
  • Resource allocation
  • Customer complaint handling
  • End-of-shift functions
  • Sales target achievement
  • Sales monitoring
  • Cashier supervision
  • Customer service
  • Team leadership
  • Cash handling and management
  • Time management
  • Punctual and reliable
  • Quality assurance
  • Merchandise display
  • Safety procedures
  • Customer complaint resolution

Languages

English
Full Professional

Timeline

Cashier Supervisor

Country Fair
10.2024 - 08.2025

Catering Assistant

Theresa's Italian Deli
06.2024 - 08.2024

Restaurant Team Member

Painturo's
06.2021 - 11.2023

Press Operator

Allegiant Manufacturing
06.2017 - 02.2020

GED -

Wilson County Adult Education Center

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