Nicholas Gage
Stamford,CT
Summary
Compassionate Pet Crematorium Operator with the ability to efficiently manage tasks and maintain high productivity levels. Skilled in operational protocols, equipment maintenance, and customer service, ensuring smooth and respectful handling of sensitive situations. Excel in empathy, communication, and organizational skills, providing comfort and clarity to clients during difficult times.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pet Crematorium Operator
All Pets Crematory
Stamford, CT
08.2021 - Current
- Resolved customer inquiries promptly and respectfully.
- Ensured that all safety protocols were followed while operating the crematorium equipment.
- Adhered to company policies and procedures when handling confidential information.
- Greeted and consoled clients through the cremation process.
- Organized supplies needed for pet cremations including forms, tags, urns.
- Conducted cremations of pets in a respectful and professional manner.
- Conducted scheduling and completion of invoices with clients.
Floor Associate
Total Wine & More
Manchester, CT
09.2021 - 11.2021
- Maintained knowledge of current sales and promotions, policies regarding payment methods, returns, and exchanges.
- Provided professional, and polite support for sales and service needs.
- Stocked and maintained store inventory.
- Received shipments of new merchandise and distributed items to appropriate locations.
- Became and maintained the title of cicerone.
- Ensured that aisles were neat, clean, and free from hazards at all times.
Youth Minister
Christ Church Greenwich
Greenwich, CT
08.2018 - 03.2020
- Cultivated relationships with local churches, schools, businesses, and organizations to benefit the youth ministry program.
- Coordinated special events such as concerts, camps, and conferences designed specifically for young people.
- Monitored attendance at all youth-related activities and reported any concerns or observations back to appropriate personnel.
- Mentored young adults in the development of leadership skills through various activities.
- Organized and led weekly meetings for youth groups to discuss spiritual topics, current issues, and other relevant matters.
- Designed outreach initiatives aimed at increasing participation of teenagers in community events.
- Assisted parents in understanding their children's needs and how best to meet them spiritually.
Restaurant Waiter
Kotobuki
Stamford, CT
01.2018 - 07.2019
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Greeted customers, provided menus and answered questions about menu items.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Resolved customer complaints in a polite manner according to company policy.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Editor
Greenwich Sentinel
Greenwich, CT
06.2018 - 01.2019
- Ensured that all published material adhered to copyright laws and regulations.
- Coordinated with authors and other editors throughout the editing process.
- Proofread final drafts before they were sent out for printing.
- Managed multiple writing and editing assignments in dynamic environment within stated timelines.
Receptionist
Norwalk Community College
Norwalk, CT
10.2017 - 05.2018
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Compiled data from various sources into organized reports for management review.
- Scheduled appointments between advisors and students.
- Resolved with current and prospective student inquires.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents.
- Performed data entry tasks into various computer systems.
Education
High School Diploma -
The Academy Of Information Technology
Stamford, CT06-2017
Skills
- Scheduling appointments
- Time Management
- Inventory Management
- Interpersonal Skills
- Customer Service
- Attention to Detail
- Microsoft Suite expertise
- Developing community relationships
Affiliations
- Amateur rugby player for the Fairfield Yankees
- Choral singer at Christ Church Greenwich
Languages
English
Native/ Bilingual
Certification
- Certification in HTML
- Certification in Python
- Certified Cicerone
Timeline
Floor Associate
Total Wine & More
09.2021 - 11.2021
Pet Crematorium Operator
All Pets Crematory
08.2021 - Current
Youth Minister
Christ Church Greenwich
08.2018 - 03.2020
Editor
Greenwich Sentinel
06.2018 - 01.2019
Restaurant Waiter
Kotobuki
01.2018 - 07.2019
Receptionist
Norwalk Community College
10.2017 - 05.2018
High School Diploma -
The Academy Of Information Technology
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