Nicholas Garcia
Albuquerque,NM
Summary
I work very well in high-paced environments that require multitasking and careful observation. In addition, I excel at communication as it is a necessary skill.
Overview
4
4
years of professional experience
Work History
Server
Gardunos
Albuquerque , NM
2020.07 - Current
- Confirmed adherence to alcohol sales regulations by conducting age verification.
- Circulated promptly within assigned area, prioritizing duties to successfully address customer demands during busy periods
- Demonstrated exceptional knowledge and experienced in precise and clear description of menu items upon request.
- Trained new employees to perform duties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
Facility Manager
Gardunos
Albuquerque , NM
2020.07 - Current
- Provided feedback on team performance, identifying areas for improvement.
- Facilitated communication and collaboration among disputants using mediation methods.
- Resolved customer complaints pertaining to facility-related matters quickly and effectively.
- Maintained records relating to all aspects of facilities management including financial data.
Education
Bachelor of Arts - Psycholohy/Criminology
University of New Mexico
Albuquerque, NMSkills
- Quality Control
- Sales expertise
- Point of Sale (POS) system operations
- Performance Improvement
- Guest Engagement
- Team Leadership
- Employee training and development
- Staff Management
- Time Management
- Complex Problem-Solving
Timeline
Server
Gardunos
2020.07 - Current
Facility Manager
Gardunos
2020.07 - Current
Bachelor of Arts - Psycholohy/Criminology
University of New Mexico
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