Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nicholas Gardner

Chagrin Falls,OH

Summary

Self-motivated person applying strong multitasking and organizational abilities to meet customer needs. Excellent communication and project management skills. Track record of delivering impeccable work. Four vacation days in twelve years. Extremely coachable attitude to obtain given goal.

Overview

13
13
years of professional experience

Work History

Carpet Technician

Arslanian Brothers
Moreland Hills, OH
03.2012 - Current
  • Conducted inspections of carpets to determine necessary treatments or repairs.
  • Cleaned carpets using a variety of techniques, such as steam cleaning, shampooing, dry-cleaning, and spot removal.
  • Removed furniture from areas prior to cleaning and replaced them after the job was complete.
  • Applied protective coatings to carpets in order to protect against dirt accumulation and future wear.
  • Provided customers with information about the best methods of caring for their carpets in order to extend the life of the product.
  • Maintained records of customer service requests and completed jobs.
  • Ran errands related to carpet installation projects such as picking up materials or delivering samples.
  • Measured rooms for accurate estimates when quoting prices for services.
  • Transported tools and supplies needed for job completion from one location to another.
  • Supervised junior technicians during job assignments.
  • Ensured that all safety regulations were followed while working onsite.
  • Trained new employees in proper use of equipment and procedures related to carpet care.
  • Created detailed reports outlining each job's progress including any issues encountered during the process.
  • Handled consumer complaints related to carpets and upholstery to address concerns and answer questions.
  • Operated and maintained company vehicle, keeping accurate records of mileage and service calls.
  • Prepared service bills to collect payment for cleaning and installation services.
  • Inspected residential and commercial sites to prepare estimates of cleaning costs.
  • Created itemized, accurate paperwork detailing expected costs and timeframe for installation services.
  • Performed residential, commercial and institutional jobs with accuracy, safety and speed.
  • Kept business entrances clean, tidy and professional in appearance.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.

Home Renovator

Travis Genshock
Indepence , OH
02.2024 - 05.2024
  • renovated and built a nail salon. From dry wall, flooring, and electrical learning many of the technics and skills.

Custom Home Builder

Aspenwood Builders
Auburn, OH
04.2020 - 03.2021
  • Built a custom home form start to finish with two other people, learning many aspects of the process.
  • Prepared and planned worksites to help jobs run smoothly.

Customer Service Executive

Walden Country Club
Aurora , OH
01.2011 - 01.2013
  • Resolved customer complaints in a timely manner while maintaining professional attitude.
  • Developed strong relationships with customers by providing knowledgeable advice on products and services.
  • Ensured that all customer queries were handled quickly and professionally.

Education

High School Diploma -

Ohio University
Athens, OH
06-2009

Skills

  • Reliability
  • Hand tools
  • Goal Setting
  • Teamwork and Collaboration
  • Multitasking
  • Time Management
  • Professional Demeanor
  • Customer Service

References

References available upon request.

Timeline

Home Renovator

Travis Genshock
02.2024 - 05.2024

Custom Home Builder

Aspenwood Builders
04.2020 - 03.2021

Carpet Technician

Arslanian Brothers
03.2012 - Current

Customer Service Executive

Walden Country Club
01.2011 - 01.2013

High School Diploma -

Ohio University

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Nicholas Gardner