Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Nicholas Gartner

Nicholas Gartner

Sanford,NC

Summary

Talented Server, Front Desk Attendant, and line cook bringing skills in order management, payment processing, preparation of food, utilization of technology, collection of data and analytics, and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs through analyzation of collected data. Knowledgeable about handling special dietary requirements and general food safety standards. Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard. Knowledge of multiple fields in the restaurant industry as well as having some management experience later during time as prep cook training and supervising new cooks. Through training and experience leading others, is very proficient in working towards a team effort and learning new things to excell as a team playing employee.

Overview

4
4
years of professional experience

Work History

Culinary Professional

Pinehurst Country Club
04.2023 - Current
  • Planned menus and ordered various food stock to provide balanced and nutritious meals.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained food safety and sanitation standards.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.
  • Monitored food quality and presentation to maintain high standards.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Planned menus for different events, seasons and customer requests.

Server Captain, Front Desk, Security, Banquets

Hilton Double Tree
08.2021 - Current
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Asked customers for feedback, solved problems, provided additional requested items throughout meal.
  • Checked guests' identification before serving alcoholic beverages.
  • Answered customers' questions, recommended items and recorded order information.
  • Kept track of event finances, initial deposits, due payments and final balances.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Maintained a family friendly environment while remaining professional and respectful with handlings of disruptions to the hotel environment

Lead Line Cook

Circle Pizza
06.2019 - 06.2021


  • Observed and evaluated students' work to determine progress, provide feedback and make suggestions for improvement.
  • Maintained kitchen with equipment, tools and supplies to meet the needs of staff and customers.
  • Supervised and monitored students' use of tools and equipment.
  • Monitored shipment trucks to be sure everything the restaurant needed was shipped
  • Prep cooking to prepare for busy hours
  • Took over on the line for students' when they could not keep up
  • Explained thoroughly on how to make every menu item to students


Education

Associate of Arts - (partially Complete)

Carteret Community College
Morehead City, NC

High School Diploma -

Croatan High School
Newport, NC
06.2021

Skills

  • Team Player
  • Experience with technology use and repair
  • OnQ residence management system experience
  • Upselling and Cross Selling
  • Proficient Accuracy and Delivery
  • Adaptable and Flexible
  • Service-Oriented
  • High Energy and Stamina
  • Customer Service and Rapport
  • Microsoft SQL Server and Redshift experience
  • Microsoft Office
  • Reliable and Responsible

Accomplishments

  • Supervised team of three prep cook staff members.
  • Used Hilton Guest Checking software to develop transaction tracking spreadsheets for all cash, credit, and room transactions pertaining to the hotel restaurant.
  • Responsible for a multitude of high selling specials at the member's club of the country club at the Paramount of the sport of golf
  • Set the barbell squat state record in North Carolina for the sub-junior division in March of 2022
  • Created excellent lunch specials through trial and tribulation in the kitchen and consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Was regularly mistaken for the Food and Beverage manager while working with Hilton due to the initiative I regularly took to please guests and resolve any issues and concerns.
  • Achieved a successful military ball by completing the preparation of the venue, the service, and the food that was ordered with accuracy and efficiency.

Timeline

Culinary Professional

Pinehurst Country Club
04.2023 - Current

Server Captain, Front Desk, Security, Banquets

Hilton Double Tree
08.2021 - Current

Lead Line Cook

Circle Pizza
06.2019 - 06.2021

Associate of Arts - (partially Complete)

Carteret Community College

High School Diploma -

Croatan High School
Nicholas Gartner