Nicholas Garza
Winston ,GA
Summary
I have worked in the Tire field for nine years. Over my career I have obtained my Class A CDLS, my MSHA Certification, and my Tankers.
Overview
9
9
years of professional experience
Work History
OTR Tire Technician
Southern Tire Mart
Forest Park, GA
08.2023 - Current
- Diagnosed tire failures and recommended appropriate solutions to minimize costs and maximize vehicle uptime.
- Ensured safety compliance with workplace protocols, resulting in a decrease in workplace accidents.
- Performed wheel end maintenance, increasing the lifespan of both tires and vehicles.
- Participated in continuous training programs to stay abreast of industry trends and advancements in tire technology.
- Supported sales team by providing technical input and recommendations for potential clients seeking OTR tire services.
- Reduced equipment downtime for clients by maintaining accurate inventory levels of necessary tools and materials.
- Contributed towards a positive work culture by actively participating in team meetings and sharing ideas for process improvements.
- Maintained detailed records of service history for each client''s fleet, enabling accurate tracking of tire life cycles and necessary replacements or repairs.
- Enhanced tire performance by conducting thorough inspections and identifying issues requiring repair or replacement.
OTR Tire Technician
Atlanta Commerical Tire
Forest Park, GA
06.2023 - 08.2024
- Provided technical guidance to junior technicians, fostering an environment of learning and professional development within the team.
- Streamlined communication between the service department and clients, ensuring accurate updates on job progress and completion timelines.
- Collaborated with team members to complete complex repairs within tight deadlines, ensuring customer satisfaction.
- Assisted management with budget planning by providing accurate data on required resources for upcoming projects and tasks.
Tire Technician
Action Tire Co.
Austell, GA
05.2016 - 06.2023
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Maintained and managed tire and hardware inventory with regular stock assessments.
- Delivered outstanding service, addressing client concerns promptly and professionally.
Education
South Cobb High School
Austell, GASkills
- Self-motivation and drive
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
Timeline
OTR Tire Technician
Southern Tire Mart
08.2023 - Current
OTR Tire Technician
Atlanta Commerical Tire
06.2023 - 08.2024
Tire Technician
Action Tire Co.
05.2016 - 06.2023
South Cobb High School