Proactive professional with a strong ability to adapt to new challenges. Demonstrated problem-solving skills and a history of building effective relationships with clients and colleagues. Committed to driving team success and delivering positive outcomes.
Overview
12
12
years of professional experience
Work History
Equine Show Groom
Woodpond Manor LLC
Wellington, FL
05.2020 - 02.2025
Assisted with farrier visits, vaccinations, and worming.
Organized horse transportation between shows and events, when required.
Administered medications to animals.
Turned out horses to promote optimal exercise and health.
Checked fences regularly for damage or loose boards which could cause an injury to the horse or rider.
Kept horses healthy and ready for activities by preparing and distributing feed and water on-schedule.
Administered medications and treatments as prescribed by veterinarians.
Mucked out stalls to remove waste and debris and keep conditions sanitary.
Followed precise feeding instructions and schedules for animals under care.
Cleaned tack after each use ensuring it was in good working order.
Cared for the horses by grooming, bathing, clipping and trimming manes and tails.
Provided assistance during veterinary examinations or treatments if needed.
Prepared show turnout kits prior to events containing items such as bandages, hoof oil.
Completed routine barn upkeep tasks such as stocking supplies.
Regularly monitored horses for any signs of illness or injury and reported to the owner.
Cleaned and sanitized equipment and surfaces to protect animal and staff health.
Maintained a clean and safe stable environment for the horses.
Kept accurate records of daily care given to each horse including feeding times and vet visits.
Ensured that all feed buckets were clean and filled with fresh water on a regular basis.
Attended competitions and shows as part of team duties when required.
Worked effectively in team environments to make the workplace more productive.
Assistant General Manager
Ramada Inn & Conference Center Lexington
Lexington , KY
03.2017 - 04.2020
Led staff training sessions to improve service quality and operational skills.
Negotiated contracts with vendors to secure favorable terms and pricing.
Facilitated communication between departments to ensure seamless operations.
Helped team develop specialized projects, events and promotions.
Assisted in the recruitment process by conducting interviews with prospective candidates.
Conducted regular performance evaluations for employees to ensure quality standards were maintained.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Managed payroll, scheduling, and timekeeping systems accurately and efficiently.
Identified opportunities for cost savings and operational efficiency improvements.
Handled customer complaints and inquiries, ensuring high levels of satisfaction.
Performed administrative tasks such as filing paperwork, preparing documents.
Monitored competitor activity and market trends to stay competitive.
Assisted guests at check-in, providing information on various services within hotel.
Created a positive work environment for staff by providing guidance, support, recognition and motivation.
Managed budget and expenditures, supplies and renovations and drove operations to meet sales and profit margins.
Organized special events such as conferences or meetings in the hotel premises ensuring smooth running of activities according to plan.
Conducted daily meetings with front desk and housekeeping personnel to discuss arrivals, special requests and operational challenges.
Shipping and Receiving Manager/Parts Store
Northside RVS
Lexington , KY
09.2012 - 01.2017
Communicated regularly with other departments such as sales, marketing and operations regarding supply chain updates.
Prepared inventory for shipment by attaching tags and labels.
Examined expenditures to develop plans and budgets for increasing profits or improving services.
Coordinated with carriers to ensure timely delivery of goods.
Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Implemented bar coding system to identify location and quantities of requested items.
Organized storage areas within the warehouse for easy access to products when needed.
Trained new staff members in proper packing techniques for fragile items.
Assisted in resolving any customer complaints regarding lost or damaged goods during transit.
Performed regular audits on inventory levels to ensure accuracy of records.
Identified opportunities to reduce cost and improve productivity.