Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholas Gazella

Cleveland,OH

Summary

Experienced with balance sheets, financial advising, money management, customer service, and sales. Utilizes expertise in banking products to identify and address client needs. Demonstrated expertise in cross-selling banking products and maintaining high client satisfaction through effective communication and problem-solving.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Operations Manager & Apprentice Plumber

Heritage Plumbing
Columbia Station, OH
06.2026 - Current

Assisted in daily operations by printing blueprints for projects. Organized job materials for plumbing projects effectively. Delivered materials necessary for house finishes promptly.

Interpreted blueprints, assisted in the excavation of underground plumbing systems, and collaborated with inspectors to ensure compliance with codes and procedures.

Personal Banker & Relationship Manger

Key Bank
Rocky River, OH
06.2023 - 03.2026
  • Built and deepened client relationships, attracted new clients, and supported financial goals.
  • Identify and recommend tailored financial solutions during client interactions.
  • Met personal performance goals in activities, behaviors, and outcomes.
  • Opened various banking products such as checking & savings accounts, personal and IRA CD’s. Took credit applications including credit cards, lines of credit, personal and auto loans.
  • Ensured compliance with all operational, security, and risk policies in addition to company policies and ethical standards.

Intern

Skylight Financial Group
Cleveland, OH
05.2023 - 08.2023
  • Monday through Friday in the summer going into my last year of college I worked alongside a senior CFP.
  • Observed client meetings to gain insight into financial planning, investment strategies, and relationship management.
  • Developed strong note-taking skills by capturing detailed and accurate information during consultations.
  • Participated in strategy sessions focused on retirement planning and long-term financial goals for clients.

Education

Bachelor of Science and Business Administration - Financial Planning and Wealth Management, Entrepreneurship and Leadership Development

John Carroll University
University Heights, OH
05-2023

Skills

  • Motivated and reliable team leader
  • Analytical problem-solving
  • Punctual
  • Accountable
  • Team leadership
  • Operational efficiency
  • Decision-making
  • Operations oversight
  • Management
  • Performance monitoring

Certification

Securities Industry Essentials (SIE) license. Life, Health & Accidental Insurance license. Ohio Notary.

Timeline

Operations Manager & Apprentice Plumber

Heritage Plumbing
06.2026 - Current

Personal Banker & Relationship Manger

Key Bank
06.2023 - 03.2026

Intern

Skylight Financial Group
05.2023 - 08.2023

Bachelor of Science and Business Administration - Financial Planning and Wealth Management, Entrepreneurship and Leadership Development

John Carroll University