Nicholas Giordano

Provisioning/Data Security Analyst 2016 - present

• Daily SR and PT processing with main focus on proper access granted along with meeting SLAs
• Informing submitters of possible missing access needs per position
• Available during off hours across night, weekend, and holiday shifts
• Highly skilled and self motivated working independently and collaboratively in a team environment

Purchasing Specialist/Facilities Coordinator 2009 - 2015

• Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders
• Sourced and qualified bidders, obtained favorable pricing and finalized contracts
• Oversaw building security access badge distribution and assisted with biometric scanning and access clearance
• Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment
• Reviewed and oversaw construction and renovation projects
• Assisted in receiving, stocking and distribution of merchandise

Telecommunications Analyst 2014 - 2016

• Installed and maintained VOIP and digital phones
• Monitored and analyzed system performance, such as network traffic, security and capacity

Service Desk Analyst 2008 - 2009

• Daily client assistance with account lockouts, password resets, duplicate MRN corrections
• Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution

• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations
• Secured premises and personnel by patrolling property
• Responded quickly to emergency situations to assess and deflect issues
• Conducted training sessions for new security personnel to facilitate compliance with security protocols