Nicholas Gonzales

A Senior Waiter at a steakhouse is responsible for providing high-quality service, ensuring smooth dining experiences, and managing customer satisfaction. Their duties typically include:

• Taking and Managing Orders – Recommending cuts of steak, cooking preferences, and wine pairings while ensuring accuracy in orders.
• Overseeing Junior Staff – Training and mentoring new waitstaff, delegating tasks, and maintaining service standards.
• Handling Customer Concerns – Addressing complaints professionally, resolving issues with food or service, and ensuring guests leave satisfied.
• Coordinating with Kitchen & Bar – Ensuring timely and accurate communication between the kitchen, bar, and service team to deliver meals efficiently.
• Managing High-Volume Service – Handling peak hours effectively, maintaining composure under pressure, and ensuring tables turn over smoothly.
• Ensuring Cleanliness & Presentation – Setting up tables, inspecting dining areas, and maintaining a high-end ambiance.

• Installing HVAC Systems – Setting up furnaces, AC units, ventilation, and ductwork.
• Troubleshooting & Repairs – Diagnosing and fixing system failures, leaks, and electrical issues.
• Heavy Lifting & Equipment Handling – Moving compressors, furnaces, and refrigerant tanks (often over 50 lbs).
• Working in Various Conditions – Operating in tight spaces, rooftops, and extreme temperatures.
• Performing Routine Maintenance – Cleaning coils, checking refrigerant levels, and replacing filters.
• Reading Blueprints & Wiring Diagrams – Ensuring systems are installed according to specifications.
• Customer Interaction – Explaining repairs and maintenance to clients professionally.

• Heavy Lifting & Equipment Handling – Regularly lifting and transporting heavy racks of dishes, large pots, and industrial kitchen equipment (often over 50 lbs).
• Operating Commercial Dishwashing Machines – Loading/unloading high-capacity dishwashers, ensuring proper sanitization, and handling industrial-strength detergents.
• Manual Scrubbing & Deep Cleaning – Scrubbing stubborn grease, grill grates, and kitchen tools that require extra effort beyond the dishwasher.
• Trash & Recycling Management – Lifting and hauling full garbage bins, breaking down boxes, and keeping disposal areas clean.
• Stocking & Supply Runs – Moving heavy boxes of supplies, refilling cleaning chemicals, and assisting with deliveries.
• Maintaining Kitchen Floors & Work Areas – Sweeping, mopping, and ensuring a safe, slip-free environment to prevent hazards.
• Supporting Kitchen Staff – Assisting cooks with carrying heavy ingredient loads, unloading shipments, and keeping prep stations clear of clutter.