Nicholas Gonzalez
Brandon
Summary
. Skilled in facility maintenance and guest relations, I excel in environments requiring strong organization and initiative. Achieved significant improvements in customer satisfaction and operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Program Attendant
North Brandon Family YMCA
01.2024 - 05.2024
- Monitored participant progress, providing constructive feedback for continuous improvement.
- Ensured timely completion of administrative tasks such as attendance tracking, progress reports, and incident documentation.
- Assisted in program development for improved participant satisfaction and retention rates.
- Delivered exceptional customer service while addressing inquiries from potential or current participants about programs offered.
Crew Member
Woodies Wash Shack
05.2023 - 10.2023
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
Education
High School Diploma -
Bloomingdale High School
Valrico, FL05.2024
Skills
- Strong Organization
- Policy Enforcement
- Facility Maintenance
- Initiative and Self-Motivation
- Guest Relations
- Customer Service
Timeline
Program Attendant
North Brandon Family YMCA
01.2024 - 05.2024
Crew Member
Woodies Wash Shack
05.2023 - 10.2023
High School Diploma -
Bloomingdale High School
Similar Profiles
Mary E. MayoMary E. Mayo
Director of Operations at YMCA Of The North Shore - Ipswich Family YMCADirector of Operations at YMCA Of The North Shore - Ipswich Family YMCA
Jina ChalabiJina Chalabi
Teacher at North Valley Family YMCATeacher at North Valley Family YMCA
Isabel PollardIsabel Pollard
Front Desk Receptionist at North River Family YMCAFront Desk Receptionist at North River Family YMCA