Nicholas Gonzalez
Lubbock,TX
Summary
Dynamic professional with an adept in typing proficiency and adaptable under pressure. Excelled in enhancing quality control and team collaboration, Skilled in room sterilization and supply inventorying, I bring a blend of hard and soft skills vital for operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operating Room Assistant
Covenant Medical Center
07.2021 - 11.2024
- Adhered to universal precautions, applying aseptic techniques to operating room equipment and personnel.
- Participated in OR suite turnaround procedures such as cleaning and case cart management.
- Oversaw proper handling of specimens and cultures, complying with prescribed hospital procedure
- Maintained equipment and supplies, confirming sufficient inventory levels prior to procedures.
- Assisted in transporting patients, carts and equipment before and during surgical procedures.
Customer Retention Specialist
AT&T Mobility
07.2020 - 05.2021
- Developed product demonstrations and presentations for customers..
- Sought ways to improve processes and services provided.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Implemented and developed customer service training processes.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Assembler
Johnson Controls Fire Protection
01.2020 - 07.2020
- Assembled components with minimal supervision
- Completed durable assemblies and subassemblies with hand and power tools.
- Tested finished products to perform quality assurance and identify discrepancies.
- Connected cables, tubes, and wiring according to specifications.
- Collaborated with team members to improve production processes and maintain quality standards.
Captioning Assistant
CSD
05.2017 - 12.2019
- Edited and reviewed captioned reports for clarity, grammar and spelling.
- Interpreted and translated dialogues into captions for English-speaking audiences.
- Reviewed and edited drafts prepared by speech recognition software to verify correct, complete and consistent transcription.
- Consistently type 45 wpm with 1% error rate.
- Listened to speakers and repeated words verbatim into voice recognition software
- Used keyboards by typing corrections and other words.
Education
High School Diploma -
Lubbock High School
Lubbock, TX05-2010
Skills
- Room sterilization
- Adaptable under pressure
- Supply inventorying
- Team collaboration
- Operating room preparation
- Account updating
- Typing proficiency
- Quality control
- Task prioritization
- Work order comprehension
- Accuracy and precision
Certification
High-Quality CPR skills. Competence has been verified by Resuscitation Quality Improvement, an American Heart Association Program.
Timeline
Operating Room Assistant
Covenant Medical Center
07.2021 - 11.2024
Customer Retention Specialist
AT&T Mobility
07.2020 - 05.2021
Assembler
Johnson Controls Fire Protection
01.2020 - 07.2020
Captioning Assistant
CSD
05.2017 - 12.2019
High-Quality CPR skills. Competence has been verified by Resuscitation Quality Improvement, an American Heart Association Program.
High School Diploma -
Lubbock High School
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