Nicholas Gooden
Douglasville,GA
Summary
Experienced Warehouse worker with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Methodical, dedicated and focused on going above and beyond requirements to contribute to team success. Organized & offers 3-year background creating shipping documents, pulling inventory and monitoring shipments. Hardworking and customer-oriented individual possessing strong communication and mathematics skills. Well-versed in operating scanners, forklifts, dollies and scales.
Overview
20
20
years of professional experience
Work History
Receiving Lead
Winlectric
09.2019 - 01.2023
- Streamlined inventory management for improved accuracy and reduced product loss.
- Trained new team members on company procedures, ensuring quick integration and productivity.
- Resolved discrepancies in shipment deliveries, maintaining accurate records and preventing errors.
- Enhanced warehouse efficiency by implementing new receiving processes and procedures.
Collections Agent
Aarons Furniture Store
06.2016 - 01.2019
- Enhanced client relationships by consistently maintaining clear communication and promptly addressing concerns.
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
- Streamlined collections process for increased efficiency with detailed record-keeping and timely follow-ups.
- Maximized revenue recovery through diligent research, verification of debtor information, and persistent contact efforts.
Cook
Longhorn Steakhouse
11.2013 - 04.2016
- Consistently produced exceptional menu items that regularly garnered diners praise
- Prepared healthy, enjoyable breakfasts and dinners for diners
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Maintained clean and sanitary workspace, ensuring compliance with health and safety regulations.
Produce Associate
Kroger
07.2012 - 01.2013
- Consistently kept clean and safe environment by adhering to all federal, state and local sanitation and safety requirements
- Followed proper food handling methods and maintained correct temperature of all food products.
- Assisted in reducing waste by implementing proper rotation techniques for perishable items.
Deli Associate
Ingles
06.2011 - 04.2012
- Followed proper food handling methods and maintained correct temperature of all food products
- Established and maintained open, collaborative relationships with kitchen team.
- Increased deli sales through effective promotion of featured items and specials.
- Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
Sale Associate
Walmart
05.2004 - 01.2011
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
Cook
Capalbo Italian Cafe
02.2003 - 01.2004
- Served fresh, hot food with smile in timely manner.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Continuously updated personal knowledge about ingredient trends, nutritional demands/preferences resulting in well-informed adjustments to recipes.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Education
High School Diploma -
Cross-trained And Provided Back-up For Other Customer Service Representatives When Needed.
Hiram, GA05.2004
High School Diploma -
Hiram High School
Hiram, GA05.2004
Skills
- Analytical problem solving
- Computer Skills
- Microsoft Excel
- Microsoft PowerPoint
- Cycle counting
- Loading and unloading
- Shipping coordination
- Warehouse Operations
- Pallet Jack Operation
- Stock organization
- Materials transportation
- Heavy Lifting
Accomplishments
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
- Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
- Recognized by peers and management for going above and beyond normal job functions.
- Checked and recorded floor-loading limits with 90% accuracy.
- Documented and resolved shipping error's which led to fewer delivery oversights.
Timeline
Receiving Lead
Winlectric
09.2019 - 01.2023
Collections Agent
Aarons Furniture Store
06.2016 - 01.2019
Cook
Longhorn Steakhouse
11.2013 - 04.2016
Produce Associate
Kroger
07.2012 - 01.2013
Deli Associate
Ingles
06.2011 - 04.2012
Sale Associate
Walmart
05.2004 - 01.2011
Cook
Capalbo Italian Cafe
02.2003 - 01.2004
High School Diploma -
Cross-trained And Provided Back-up For Other Customer Service Representatives When Needed.
High School Diploma -
Hiram High School
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