Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholas Gordon

Salt Lake City

Summary

Diligent and hardworking individual with diverse experience in multiple lines of work. Fast learner, detail oriented team leader, dedicated to mastering my craft whatever it may be. Always pursuing the most efficient and effective path while working to keep and enjoyable work experience for the people around me.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Plumbing Manager

SOS Heating and Cooling
07.2024 - Current
  • Evaluated staff performance through regular reviews, identifying areas for improvement and providing constructive feedback.
  • Resolved customer complaints efficiently by addressing root causes of issues promptly and professionally.
  • Streamlined inventory management for cost reduction and increased availability of supplies.
  • Helped the owners of the company establish a plumbing department which now consists of three plumbers and two apprentices.
  • Mentored junior plumbers on best practices in the industry, contributing to their professional growth and development within the company.

Plumbing Service Technician

Same Day Heating and Air, Plumbing, and Electrical
02.2022 - 07.2024
  • Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
  • Ensured all work met local building codes by staying current with regulations and guidelines.
  • Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
  • Improved client relations through clear communication regarding project progress updates or changes in scope as needed throughout the duration of a job order assignment.
  • Installed various plumbing systems with accuracy and attention to detail, resulting in high-quality outcomes.

Plumbing Apprentice

Newell Plumbing
04.2021 - 02.2022
  • Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
  • Listened to instructions from journeyman plumber, gaining valuable onsite job training.
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Assisted in installation of plumbing systems for new construction projects, ensuring timely completion.

Laborer

Black Diamond Experts
04.2018 - 05.2019
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Loaded and unloaded materials onto trucks and trailers.
  • Cleaned and maintained tools, equipment and worksites.

Education

High School Diploma -

Foothills Composite High School
06.2015

No Degree - Plumbing Journeyman

Salt Lake Community College
Salt Lake City, UT
05-2027

Skills

  • Heavy equipment proficiency
  • Water heater installation
  • Plumbing expertise
  • Pipe installation
  • Estimating costs
  • Residential plumbing
  • Installation planning
  • Crew management
  • Customer service

Certification

  • Licensed Apprentice
  • RMGA Certified
  • NexStar Certified

Timeline

Plumbing Manager

SOS Heating and Cooling
07.2024 - Current

Plumbing Service Technician

Same Day Heating and Air, Plumbing, and Electrical
02.2022 - 07.2024

Plumbing Apprentice

Newell Plumbing
04.2021 - 02.2022

Laborer

Black Diamond Experts
04.2018 - 05.2019

High School Diploma -

Foothills Composite High School

No Degree - Plumbing Journeyman

Salt Lake Community College

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