Nicholas Gordon
Salt Lake City
Summary
Diligent and hardworking individual with diverse experience in multiple lines of work. Fast learner, detail oriented team leader, dedicated to mastering my craft whatever it may be. Always pursuing the most efficient and effective path while working to keep and enjoyable work experience for the people around me.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Technician/ Install
Drain Kingz
West Jordan, UT
09.2025 - Current
- Diagnosed and repaired plumbing issues using specialized tools and equipment.
- Conducted routine maintenance and inspections to ensure optimal system performance.
- Collaborated with team members to troubleshoot complex drainage problems effectively.
- Trained new technicians on safety protocols and service procedures for efficiency.
Plumbing Manager
SOS Heating and Cooling
Salt Lake City, UT
07.2024 - 08.2025
- Evaluated staff performance through regular reviews, identifying areas for improvement and providing constructive feedback.
- Resolved customer complaints efficiently by addressing root causes of issues promptly and professionally.
- Streamlined inventory management for cost reduction and increased availability of supplies.
- Helped the owners of the company establish a plumbing department which now consists of three plumbers and two apprentices.
- Mentored junior plumbers on best practices in the industry, contributing to their professional growth and development within the company.
Plumbing Service Technician
Same Day Heating and Air, Plumbing, and Electrical
Salt Lake City, UT
02.2022 - 07.2024
- Conducted thorough inspections of clients' plumbing systems to identify potential problems before they escalated into costly repairs.
- Ensured all work met local building codes by staying current with regulations and guidelines.
- Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
- Improved client relations through clear communication regarding project progress updates or changes in scope as needed throughout the duration of a job order assignment.
- Installed various plumbing systems with accuracy and attention to detail, resulting in high-quality outcomes.
Plumbing Apprentice
Newell Plumbing
Afton, WY
04.2021 - 02.2022
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Assisted in installation of plumbing systems for new construction projects, ensuring timely completion.
Laborer
Black Diamond Experts
Salt Lake City, UT
04.2018 - 05.2019
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
Education
High School Diploma -
Foothills Composite High School
Okotoks, AB, Canada06.2015
No Degree - Plumbing Journeyman
Salt Lake Community College
Salt Lake City, UT05.2027
Skills
- Heavy equipment proficiency
- Plumbing expertise
- Estimating costs
- Installation planning
- Customer service
- Water heater installation
- Pipe installation
- Residential plumbing
- Crew management
Certification
- Licensed Apprentice
- RMGA Certified
- NexStar Certified
Timeline
Service Technician/ Install
Drain Kingz
09.2025 - Current
Plumbing Manager
SOS Heating and Cooling
07.2024 - 08.2025
Plumbing Service Technician
Same Day Heating and Air, Plumbing, and Electrical
02.2022 - 07.2024
Plumbing Apprentice
Newell Plumbing
04.2021 - 02.2022
Laborer
Black Diamond Experts
04.2018 - 05.2019
No Degree - Plumbing Journeyman
Salt Lake Community College
High School Diploma -
Foothills Composite High School