Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Green

Anthony
San Antonio,TX

Summary

Motivated and adaptable professional with hands-on experience in operations management, customer engagement, and marketing support. Skilled in overseeing kiosk and vending machine operations, including equipment maintenance, inventory distribution, and client service. Provided freelance marketing support, assisting with venue research, idea collaboration, and outreach strategies to drive business growth. Recognized for strong communication, problem-solving, and organizational skills, with the ability to quickly learn new systems and contribute to both operational and creative initiatives. Seeking to leverage a diverse background in customer service, operations, and marketing to add value to a growth-oriented organization.

Overview

2026
2026
years of professional experience

Work History

Freelance Marketing

Self-employeed
08.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Kiosk Operations Associate & Customer Engagement

Team Byrd
08.2024 - Current
  • Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
  • Improved operational efficiency by implementing new processes and streamlining existing workflows.
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
  • Managed the operation and distribution for five vending machines simultaneously, ensuring consistent customer service and inventory availability.

Food and Drink Runner

Flix Brewhouse
05.2024 - Current
  • Provided exceptional customer service, addressing guest concerns or special requests professionally and politely.
  • Facilitated smooth handoffs between shifts by keeping detailed records of outstanding orders or issues needing attention from incoming staff members.
  • Maximized efficiency by carrying multiple drink orders at once, reducing wait times for customers.
  • Demonstrated knowledge of menu offerings, providing recommendations to customers when needed.

Sales Associate – Seasonal Retail

Mr W Fireworks
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

BBA - Management

UTSA
San Antonio, TX
05.2001 -

Associate of Science - Computer Science

Northwest Vista College
San Antonio, TX
05.2001 -

Skills

  • Customer Engagement & Service Excellence

  • Operations & Equipment Management

  • Inventory Distribution & Control

  • Marketing Support & Collaboration

  • Event & Venue Research

  • Communication & Interpersonal Skills

  • Problem-Solving & Troubleshooting

  • Time Management & Organization

Timeline

Freelance Marketing

Self-employeed
08.2025 - Current

Kiosk Operations Associate & Customer Engagement

Team Byrd
08.2024 - Current

Food and Drink Runner

Flix Brewhouse
05.2024 - Current

BBA - Management

UTSA
05.2001 -

Associate of Science - Computer Science

Northwest Vista College
05.2001 -

Sales Associate – Seasonal Retail

Mr W Fireworks

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