Nicholas Greene
FORSYTH,GA
Summary
Dedicated Administrative professional with proven skills in managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable and experienced in supervising and managing employees, arranging authorizations, preparing work orders, system tracking and troubleshooting. Methodical and highly organized with excellent prioritization and planning abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Noncommissioned Officer in Charge, Commander Staff
United States Air Force
01.2021 - 08.2023
- Managed and tracked over 250 employee evaluation and performance reports.
- Ensured proper job performance awards and recognition delivery.
- Created and completed over 1.2K personnel action forms for hires, terminations, title changes and terminations.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
Executive to Deputy Commander
United States Air Force
01.2021 - 01.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Drug testing program manager.
- Managed 23 Commander activities and programs.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used software to coordinate meetings, appointments and tasks senior executives.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Prepared presentations, materials and documentation for use executives in meetings and engagements.
- Offered assistance, collaboration and clerical support to auditors throughout entire review process.
- Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
- Coordinated complex annual meeting involving multiple presenters, high number of global attendees, and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
Noncommissioned Officer in Charge, Administration
United States Air Force
04.2017 - 01.2021
- Supervised 21 administrative/personnel programs per year.
- Monitored program effectiveness.
- Maintained compliance with USAF requirements.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Performed billing, collection and reporting functions for office generating over $1.2M annually.
- Managed Cybersecurity database, including troubleshooting, maintenance, updates and report generation.
Military Postal Clerk
United States Air Force
02.2015 - 04.2017
- Used automated mail processing equipment to sort and collate mail.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Monitored performance of junior team members and offered support.
- Provided service and sales to walk-in customers.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
Administrative Specialist
United States Air Force
05.2014 - 02.2015
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Handed client correspondence and tracked records to foster office efficiency.
- Scheduled meetings booked meeting rooms and prepared meeting agendas.
- Handled mail, pacakages, emails, document transmissions and other types of data with both manual and auomated tracking strategies.
- Monitored and managed expenses with allotted budgets and reviewed and approved expense reports.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Served as corporate liaison for finance, IT and marketing departments.
Knowledge Operations Manager
United States Air Force
11.2012 - 05.2014
- Plan, coordinate, and manage data assets, including conducting information analyses to determine proper flow and life-cycle management of information, regardless of medium.
- Manage technologies to capture, organize, and store tacit (personal know-how) and explicit (recorded) knowledge.
- Comply with Privacy Act (PA) and Freedom of Information Act (FOIA) procedures and ensure others comply.
Customer Service Merchandiser/Warehouse Associate
HHGregg
07.2010 - 08.2011
- Supervised team of up to 10 merchandising employees and monitored adherence to company standards.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Worked with managers and advertising directors to optimize promotions.
- Monitored and replenished display inventory and restructured according to available stock.
- Conducted training and change management processes to improve operations.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Performed inventory control, such as counting and stocking merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles.
- Wrapped pallets in shrink wrap prior to loading.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Operated forklifts to transfer inventory to and from target destinations.
Education
CCAF - Information Resources Management
Community College of The Air Force
Montgomery, AL08.2012
High School Diploma -
Merrillville High School
Merrillville, Indiana06.2010
Skills
- Safety and security
- Security camera monitoring
- File and records management
- Staff management
- Preventive and reparative maintenance
- Entry Controller
- Staff Supervision
- Evaluating Staff
- Data Connectivity
- Microsoft Active Directory
- Helpdesk Call Support
- Backup and Recovery
- Service Desk Team Management
- Quality Control Processes
- Tracking Systems
Certification
- Cardiopulmonary Resuscitation (CPR)
- Tactical Casual Care Course (TCCC)
- Cyber Security Liaison (CSL)
- Law of War (LoW)
- Knowledge Operations Management (KOM)
- IT Fundamentals - Basic
Clearance
Tier 3 (Secret)
Tear 5 (Top-Secret w/SCI)
Timeline
Noncommissioned Officer in Charge, Commander Staff
United States Air Force
01.2021 - 08.2023
Executive to Deputy Commander
United States Air Force
01.2021 - 01.2022
Noncommissioned Officer in Charge, Administration
United States Air Force
04.2017 - 01.2021
Military Postal Clerk
United States Air Force
02.2015 - 04.2017
Administrative Specialist
United States Air Force
05.2014 - 02.2015
Knowledge Operations Manager
United States Air Force
11.2012 - 05.2014
Customer Service Merchandiser/Warehouse Associate
HHGregg
07.2010 - 08.2011
CCAF - Information Resources Management
Community College of The Air Force
High School Diploma -
Merrillville High School
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