Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Bartender
Nicholas Griffin

Nicholas Griffin

Howell,MI

Summary

Reliable individual proudly offering 20+ years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating an inviting environment for both guests and staff. A Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Bartender Shift Manager

Sidecar Slider Bar
04.2023 - 03.2025
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Trained multiple new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.

Bar Manager

Cozy Inn
05.2021 - 03.2023
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing [Number]% improvement over prior onboarding process.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Closed out cash register and prepared cashier report at close of business.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Purchased alcohol and cultivated strong vendor relationships.

Lead Bartender

Bourbons
02.2018 - 05.2021
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Closed out cash register and prepared cashier report at close of business.
  • Trained multiple new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Served high customer volumes during special events, nights, and weekends.

Assistant General Manager

Block Brewing Company
12.2014 - 02.2018
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Handled cash accurately and prepared deposits.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Mentored and motivated team members to achieve challenging business goals.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Resolved problems promptly to elevate customer approval.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Managed budget implementations and employee evaluations
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Lead Bartender

Downtown Main Martini Bar
05.2012 - 12.2014
  • Closed out cash register and prepared cashier report at close of business.
  • Trained multiple new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Assisted with inventorying beverage stock and bar supplies.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.

Education

No Degree - Sports Journalism

Central Michigan University
Mount Pleasant, MI

High School Diploma -

Howell High School
Howell, MI
01-2005

Skills

  • Cocktail development
  • FOH operations oversight
  • Customer service
  • Decision-making
  • Wine and liquor expertise
  • Problem-solving
  • Proficient in mixology
  • Dining room management
  • Staff scheduling
  • Bar promotional planning
  • Outgoing personality
  • Restaurant management

Accomplishments

  • Created multiple successful drink menus and seasonal cocktails at different locations
  • Implemented popular promotional events such as Cocktail Creation classes and Beer/Wine dinners

Certification

Serve Safe certified

Interests

I'm a huge sports guy I feel this helps me relate to a large number of the restaurants clientele I am also very interested in bar science and cocktail creation, from following trending spirits and cocktails to creating original cocktails from scratch


Timeline

Bartender Shift Manager

Sidecar Slider Bar
04.2023 - 03.2025

Bar Manager

Cozy Inn
05.2021 - 03.2023

Lead Bartender

Bourbons
02.2018 - 05.2021

Assistant General Manager

Block Brewing Company
12.2014 - 02.2018

Lead Bartender

Downtown Main Martini Bar
05.2012 - 12.2014

No Degree - Sports Journalism

Central Michigan University

High School Diploma -

Howell High School

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