NICHOLAS GUILLOT
Thibodaux,LA
Summary
Business professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow business. My goal is to drive sales while maximizing profit margins with enthusiasm, professionalism, and genuineness.
Sales leader with strong focus on team collaboration and achieving results. Skilled in developing and implementing sales strategies, coaching team members, and driving revenue growth. Reliable and adaptable, with excellent communication and problem-solving abilities essential for navigating changing market conditions. Passionate about fostering high-performance culture and delivering exceptional customer experiences.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Relief Sales Supervisor (Assistant Area Manager)/Sales Supervisor
Coca-Cola Bottling Co. UNITED
11.2017 - Current
- For the first 4+ years, I served as a Relief Sales Supervisor for the 'Bayou Region' of Southeast Louisiana, which consists of a wide area ranging from all of Lafourche and Terrebonne Parishes, as well as Pierre Part to Morgan City, Berwick and Patterson
- I also cover the Raceland area to Luling and Hahnville along the Mississippi River
- As a Relief Sales Supervisor, I aided my sales team in many different ways, from coverage of sales routes when someone is out, to assistance with annual contracts and various other forms of assistance to ensure our sales team is successful
- I also provide support to my Area Manager in various ways as needed which includes providing weekly PowerPoint presentations for the weekly successes accomplished by our sales supervisors to highlight what they accomplish in terms of incremental sales
- I provide encouragement and sometimes coaching sales supervisors when goals set forth by upper management seem difficult, so we can accomplish these things together as a team
- When asked to help other teams in different areas, I have stepped up and provided such assistance
- Overall, I tried to make myself as available as possible for my team so we could be the most successful team in our region
- As of February 2022, I stepped into a sales supervisor role with my own sales route near my hometown, closer to home, in order to have time in the evenings for working on my BA degree
- I am currently in this role, but I am seeking a Leadership level position since completing my BA degree with LSU
Inside Sales Associate/Sales Manager
Mattress Direct of New Orleans (Houma)
07.2011 - 11.2017
- I served as an Inside Sales Rep/Sleep Expert for Mattress Direct in Houma, Louisiana
- In my 6+ years there, I also served as General/Sales Manager for about 4 years
- December 2016, I stepped down from management to focus more on the sales aspect of our business to ensure I can fully meet a customer’s needs
- As a manager, I was tasked with a wide range of duties, which would take away from my ability to truly focus on the customer’s individual needs, which I believe is the most important part of customer service
- As an Inside Sales Rep/Sleep Expert, I was able to focus on my guests’ needs and put more time and attention into understanding how I can best serve them
- My job was to develop immediate rapport with guests that enter our store and assist them in the process of finding the most comfortable and most supportive mattress sleep system that fits their needs, while keeping them in budget
- I specialize in figuring out a package that works for my guests, ensuring excellent customer service, and making it a positive experience for my customers
- What’s more, I also assisted any customer with financing, when needed, to make their purchase an easy one by breaking down their balance into low monthly payments
- I was always up to date on warehouse product availability and delivery scheduling
- I was often a Top 10 performer out of 50+ salespeople for the duration of my time at Mattress Direct
- My location in Houma, LA was often a Top performer in profit margins for nearly 6 years, out of 28 stores across southeast Louisiana and Mississippi
- I took pride in maintaining the most presentable, clean and efficiently run location in the company
Small Store-Account Sales Manager
Coca-Cola Enterprises/Refreshments
04.2010 - 07.2011
- As a Small Store-Account Sales Manager with Coca-Cola (currently called Sales Supervisor), my duties included calling on preset accounts once or twice a week, depending on the customer’s needs
- I would make sure all POS (Point of Sale) signage was up inside & outside where permitted to draw consumers into that location, which would increase sales volume overall
- I also made sure accounts were always up to date on any sales promotions being offered by Coca-Cola for them to have the opportunity to increase their sales, which would effectively increase ours
- What’s more, I ensured that the customer’s inventory levels of our products were kept up with on a weekly/bi-weekly basis, while rotating dated inventory ensuring the freshest product to the consumers, all while keeping BD&L (Breakage, Damage & Loss) to a minimum
- Lastly, I would attend meetings at Headquarters in person, when necessary, as well as make conference calls several times a week to keep up with all the latest information on our products and promotions
Education
Bachelor’s Degree - Interdisciplinary Studies-Business with a focus on Digital Marketing, Business Administration, and Leadership & Human Resources Development
Louisiana State University
07.2024
Skills
- Sales & People Management
- Fast Learner
- Driven to Succeed
- Attention to Detail
- Dependable
- Punctual
- Accountable
- Customer service
- Goals and performance
- Territory management
- Acts with Integrity
Certification
- Google Skillshop Email Marketing (Google Ads)
- Google Skillshop Marketing (Google Ads)
Additional Information
I am proficient in the use of Microsoft Word, PowerPoint and Excel. I also have experience using handheld devices for order writing for customers (Coca-Cola). I also have some experience with Microsoft Office. My ability to find solutions for my customers’ needs has improved tremendously over the years and I continue to strive for improvement by taking available training courses within my organization. I believe that success, in any facet of life, begins with a positive, winning attitude, always striving to be better than yesterday.
Timeline
Relief Sales Supervisor (Assistant Area Manager)/Sales Supervisor
Coca-Cola Bottling Co. UNITED
11.2017 - Current
Inside Sales Associate/Sales Manager
Mattress Direct of New Orleans (Houma)
07.2011 - 11.2017
Small Store-Account Sales Manager
Coca-Cola Enterprises/Refreshments
04.2010 - 07.2011
- Google Skillshop Email Marketing (Google Ads)
- Google Skillshop Marketing (Google Ads)
Bachelor’s Degree - Interdisciplinary Studies-Business with a focus on Digital Marketing, Business Administration, and Leadership & Human Resources Development
Louisiana State University
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