Nicholas Hall
Hamden
Summary
Dynamic professional with extensive experience in security and customer service, notably at Investigative Consultants. Proven ability to ensure safety and compliance while demonstrating exceptional communication and problem-solving skills. Adept at managing workloads efficiently and effectively, with a strong commitment to maintaining organizational integrity and delivering outstanding service. Vigilant professional in the security and protection field, known for high productivity and efficient completion of tasks. Skilled in surveillance techniques, risk assessment, and emergency response coordination. Excelling in communication, teamwork, and problem-solving to ensure safety and security in all assignments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Guard
Investigative Consultants
Hamden
08.2022 - Current
- Secures premises and personnel by inspecting and patrolling the perimeter and grounds at regular intervals
- Monitors public access and ensure the security of all staff and visitors
- Investigates security breaches, incidents, and other alarming behavior and report to authorities
- Apprehends trespassers and perpetrators
- Communicate with law enforcement, emergency medical personnel, and fire departments
- Performs first aid or CPR if needed
- Maintains an activity log and prepare surveillance reports
- Maintains the organization’s stability and reputation by complying with legal requirements
Lead Valet Attendant
Pro Park/LAZ at Yale New Haven Hospital
New Haven
07.2018 - Current
- Cheerfully greets guests and sincerely thanking them upon exit
- Parking and retrieving vehicles in a safe and timely manner
- Explain parking rates and provide instructions for guests to retrieve their vehicles
- Inspect each vehicle prior to taking possession and following company guidelines
- Works outside and remains active by standing, walking, and helping with items weighing up to 50 lbs
- Throughout the shift
- Completes small cleaning or maintenance tasks or other special projects as needed
Laborer
RGT Home Improvement
New Haven
12.2017 - Current
- Unloads and loads materials
- Operates tools (hammers, power drills, handsaws, etc.)
- Operates machinery (forklift, cherry pickers, etc.)
- Paints walls and ceilings as desired by customers
- Cuts down and removes trees using appropriate equipment
- Measures, cuts, and places tiles appropriately
- Assists with remodeling and renovations as desired by customers
Forklift Operator/Selector
Bozzuto’s Inc
Cheshire
07.2020 - 07.2022
- Accurately selected products for retail customers in a timely manner
- Properly constructed a pallet, interlocked cases, and secured with wrap to maintain product integrity
- Maintained personal safety, efficiency, quality, teamwork, pallet construction, and product integrity by stacking products appropriately
- Always worked in a damage-free manner and handled the placement of each case on each pallet with great care
- Used powered industrial equipment (forklift) in a safe manner while employing proper lifting techniques, performing job tasks, and observing all safety rules at all times
- Followed all procedures and performed pre-tip inspections each day
- Effectively utilized the Voice selection system and adhered to all established practices
- Read and understood product and pallet labels, slot identification codes, and system generated short labels
- Transported finished pallets of selected product safely to designated bay locations in an accurate and damage-free manner
- Maintained orderliness in general work areas, minimized congestion and adhered to standards of proper housekeeping
Delivery Driver
FedEx Ground
Stratford
01.2020 - 06.2020
- Arrived at the Terminal to pick up the vehicle and deliver packages on fixed routes
- Loaded, unloaded, inspected, and operated a delivery vehicle safely
- Lifted packages up to 50 lbs
- And used appropriate equipment to lift heavier packages
- Delivered packages safely and in a timely manner
- Interacted with customers and fellow staff
- Maintained delivery logs and records
Cashier/Shelf Stocker
Save-A-Lot Grocery Store
Hamden
01.2018 - 03.2019
- Greeted customers and provided a positive customer experience with friendly, fair, and courteous customer service
- Made pickups, performed fractional calculations quickly and verbally communicated with customers
- Balanced the register and account for the receipts throughout the shifts and at the end
- Addressed/resolved concerns and issues reported by customers and escalated them to appropriate personnel if needed
- Processed return transactions
- Stocked product on shelves in the appropriate area in the store
Education
High School Diploma -
Innswood High School
St. Catherine, Jamaica01.2009
Skills
- Visual learning
- Verbal learning
- Communication
- Cooperation
- Organizational skills
- Efficiency
- Effectiveness
- Problem solving
- Decision making
- Workload management
- Punctuality
- Flexibility
- Following regulations
- Service policies
- Field training
- Driving large trucks
- Driving tractor-trailers
- Loading cargo
- Unloading cargo
- Ability to lift 50 pounds
Certification
- Security Guard Card, 02/01/22, Present
- First Aid/CPR certified, 05/01/22, 05/31/24
- Class Commercial Driver License, Current
Timeline
Security Guard
Investigative Consultants
08.2022 - Current
Forklift Operator/Selector
Bozzuto’s Inc
07.2020 - 07.2022
Delivery Driver
FedEx Ground
01.2020 - 06.2020
Lead Valet Attendant
Pro Park/LAZ at Yale New Haven Hospital
07.2018 - Current
Cashier/Shelf Stocker
Save-A-Lot Grocery Store
01.2018 - 03.2019
Laborer
RGT Home Improvement
12.2017 - Current
High School Diploma -
Innswood High School
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