Dedicated and reliable professional with over 8 years of experience in hospital transport and valet services. Skilled in providing high-quality customer service, managing patient and visitor interactions, and maintaining efficient transport and valet operations. Known for strong organizational skills, attention to safety protocols, outstanding customer service and a commitment to patient care and satisfaction.
• Greet and assist visitors and patients upon arrival, ensuring a positive first impression and a smooth transition into the hospital.
• Manage the parking and retrieval of vehicles efficiently, maintaining safety and security protocols at all times.
• Provide detailed information to visitors and answer questions regarding hospital facilities and parking policies.
• Handle high volumes of traffic during peak times, demonstrating strong organizational and time-management skills.
• Provided safe and efficient patient transport across various hospital departments, ensuring a comfortable and respectful experience for patients.
• Coordinated with nursing and medical staff to adhere to patient schedules and maintain transport times, helping improve workflow efficiency.
• Maintained cleanliness and readiness of transport equipment, contributing to a safe hospital environment.
• Demonstrated empathy and patience with patients, earning positive feedback from patients and staff alike.
Customer Service
Patient Interaction & Care
Vehicle Handling & Safety
Time Management
Problem-Solving
Communication