Nicholas Hannaman
Enlisted Army Soldier as an Information Technology Specialist
Summary
Dynamic and results-driven professional with military experience as an Enlisted Soldier in the Army. Proven expertise in troubleshooting Cisco routers and Windows systems, alongside strong communication skills. Successfully led diverse teams in high-pressure environments, ensuring security and operational efficiency while managing user accounts and resolving connectivity issues.
Overview
1
1
year of professional experience
3
3
Certification
Work History
Enlisted Soldier
Army
08.2024 - Current
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Secured and protected military property, assets, and personnel.
- Achieved mission success by effectively leading a diverse group of soldiers during high-stress situations.
- Led security efforts for multiple installations, maintaining a safe environment for all personnel and preventing unauthorized access to sensitive materials.
- Created new user accounts (desktop and mail exchange servers) for employees.
- Fixed existing errors on user accounts.
- Account management.
- Managed network readiness and efficiency.
- Resolved issues with Windows, Cisco routers and switches.
- Addressed and fixed internet connectivity problems.
- Diagnosed and repaired network physical components, including cabling and internal hardware.
Education
Bachelor - Cyber Security
University of Maryland Global Campus
Hyattsville, MDSkills
Troubleshooting Cisco routers and switches
Troubleshooting Windows software and computer components
Maintaining the user database and account management
Troubleshooting internet connectivity
Affiliations
Army
Certification
Network+
Security+
A+
Timeline
Enlisted Soldier
Army
08.2024 - Current
Bachelor - Cyber Security
University of Maryland Global Campus
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