Nicholas Hardin
Melbourne,FL
Summary
Dynamic customer service professional with proven success at Lowe's, enhancing customer satisfaction through effective problem-solving and relationship-building. Skilled in time management and decision-making, I excel in high-pressure environments while leveraging computer skills to optimize customer engagement and store operations. Committed to fostering repeat business and maintaining a positive shopping experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Associate
Lowe's
02.2022 - 11.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor of Arts in Human Communication - Human Communication
University of Central Florida
Orlando, FL05-2025
High School Diploma -
Viera High School
Viera, FL05-2020
Skills
- Time management
- Collaborative teamwork
- Attention to detail
- Microsoft office
- Leadership qualities
- Customer engagement
- Social media management
- Google analytics
Certification
- Foundations of Digital Marketing and E-commerce Google Expected 5/2025
Languages
English
Native or Bilingual
ASL
Limited Working
Interests
- Basketball
- American Football
- Pro Wrestling
- Media Trends
- Entrepreneurship
- Social Media
Timeline
Associate
Lowe's
02.2022 - 11.2022
Bachelor of Arts in Human Communication - Human Communication
University of Central Florida
High School Diploma -
Viera High School
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