Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Harper

Ferristown,OH

Summary

Organized Automotive Mechanic with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Overview

18
18
years of professional experience

Work History

Mechanic

Donovans Auto And Tire
05.2023 - Current
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
  • Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
  • Expanded knowledge of automotive technology by attending professional development workshops, staying current with industry advancements.
  • Strengthened relationships with suppliers by negotiating favorable pricing on parts, leading to cost savings for the company without compromising quality.

Mechanic

Performance Toyota
05.2021 - 05.2023
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
  • Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
  • Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
  • Contributed to the success of the service department by providing excellent customer service and clear communication regarding vehicle maintenance needs.

Mechanic

Kings Toyota
10.2005 - 05.2021
  • Streamlined repair processes, utilizing advanced diagnostic tools to pinpoint mechanical issues quickly and accurately.
  • Collaborated with service advisors to ensure clear communication between customers and the mechanic team, resulting in higher customer retention rates.
  • Mentored junior mechanics, sharing expert knowledge of automotive systems and fostering a strong team dynamic.
  • Increased workshop efficiency by maintaining an organized workspace, tracking inventory levels, and ordering parts as needed.
  • Maintained up-to-date knowledge of industry trends, attending training sessions and workshops to stay current on new technologies and repair techniques.
  • Ensured compliance with safety regulations, conducting regular inspections of equipment and tools to minimize workplace hazards.
  • Delivered exceptional results under strict deadlines, prioritizing tasks based on customer needs and available resources.
  • Maximized fuel efficiency by performing engine tune-ups, adjusting timing belts, and replacing worn components as needed.
  • Diagnosed complex electrical issues within vehicle systems using specialized testing equipment, resolving problems effectively and efficiently.

Education

Associates in Automotive Service Management -

Cincinnati State
Cincinnati
04.2006

Skills

  • Quality Assurance
  • Inventory Management
  • Troubleshooting
  • Time Management
  • Multitasking Abilities
  • Customer Service
  • Teamwork and Collaboration
  • Equipment Operation

Timeline

Mechanic

Donovans Auto And Tire
05.2023 - Current

Mechanic

Performance Toyota
05.2021 - 05.2023

Mechanic

Kings Toyota
10.2005 - 05.2021

Associates in Automotive Service Management -

Cincinnati State
Nicholas Harper