- I enjoy helping others and giving back to the community
- making coffee to make customer's day
- fashion designing
- fashion marketing/business to start up a brand
- problem solving
- mental health and positivity in an environment
- studying and learning new things from, websites to books
Nicholas Harvey
Katy,TX
Summary
Dynamic barista with exceptional customer service skills at Dutch Bros, recognized for creating a welcoming atmosphere and maintaining cleanliness. Proven ability to operate espresso machines efficiently while fostering teamwork and communication. Achieved high customer satisfaction through quick service and attention to detail, leading to a request for Shift Lead position.
Overview
1
1
year of professional experience
Work History
Barista
Dutch Bros
5840 N Fry Road, Katy Tx 77449
12.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- line-busted in a quickly and respectful manner
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- focused on speed quality and service
- made sure my outfits were the best i could give, and were still very playful.
- was requested to be Shift Lead due to respect and cleanliness i leave at the shop!
Education
Fashion Design
Cypress Parks Highschool
Cypress, TX05-2025
Skills
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Active listener
- Cleanliness
- Cash handling
- Exceptional customer service
Interests
Timeline
Barista
Dutch Bros
12.2024 - Current
Fashion Design
Cypress Parks Highschool