Nicholas Haycock
Tooele,UT
Summary
Hardworking delivery driver with several years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with dot regulations and order verification processes. Accuracy-first approach to delivery.
Overview
6
6
years of professional experience
Work History
Delivery Rider/Merchant Services Representative
Carlson Distributing
Salt Lake City, Utah
04.2022 - Current
- Delivered food items to customers in a timely manner, following all safety protocols.
- Ensured proper storage of food items during delivery process and maintained temperature integrity.
- Loaded orders onto truck according to order slips and ensured that packages were secured before leaving for delivery destination.
- Followed delivery routes as assigned by dispatch or supervisor while ensuring accurate navigation skills.
- Communicated with customers about their orders when necessary, providing friendly customer service throughout the process.
- Checked all delivered goods against invoices or other documents, verifying accuracy and completeness of orders.
- Provided excellent customer service through courteous interaction with clients upon arrival of deliveries at their homes or businesses.
- Reported any incidents observed during route to management promptly.
- Maintained records of deliveries, including customer names, addresses, and contact information.
Delivery Driver/Warehouse Worker
Lansing Building Products
Sandy, Utah
08.2018 - 01.2022
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified accuracy of items loaded onto truck against shipping documents.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Assisted warehouse personnel in packing orders when necessary.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Kept accurate logs of all deliveries and trips.
- Contacted customers prior to delivery to coordinate delivery times.
Education
High School Diploma -
Valley High School
South Jordan, UT02-2014
Skills
- Critical thinking abilities
- Basic Mechanical Skills
- Route planning expertise
- Quality Assurance
- Cargo Handling
- DOT Compliance
- Equipment Operation
- Payment Collection
- Package scanning
- Mileage Tracking
- Order Verification
- Stocking and Inventory
- Retail Logistics
- Punctual and Reliable
- Complex Problem-Solving
- Teamwork and Collaboration
- Courteous and polite demeanor
- Vehicle Cleaning and Maintenance
- Map reading and navigation skills
- Time management skills
- Roads and highways knowledge
- Valid Driver's License
- Delivery Scheduling
- Responsible driver
- Attention to Detail
- Heavy Lifting
- Trip planning
- Delivery schedule development
- Customer Service
- Advanced planning
- Local Delivery
- Equipment monitoring
- Shipping and packaging
- Forklift Operation
- Time Management
- Logistics knowledge
Timeline
Delivery Rider/Merchant Services Representative
Carlson Distributing
04.2022 - Current
Delivery Driver/Warehouse Worker
Lansing Building Products
08.2018 - 01.2022
High School Diploma -
Valley High School