Nicholas Henley
Fayetteville,NC
Summary
Proven leader in healthcare administration and staff management, significantly enhanced operational efficiency and patient care within the United States Army. Skilled in leveraging teamwork and problem-solving to exceed objectives, offer a track record of improving processes and fostering professional growth. Expertise includes excellent communication and a results-driven approach to healthcare excellence. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
4
4
years of professional experience
Work History
Medical Platoon Sergeant
United States Army
09.2022 - 09.2024
- Boosted operational efficiency by identifying areas for improvement within the platoon''s workflow processes and implementing appropriate changes.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Evaluated performance of subordinates regularly, offering constructive feedback and recommendations for professional growth opportunities as needed.
- Enhanced patient care by implementing efficient medical procedures and coordinating with healthcare professionals.
Medical Operations Supervisor
United States Army
09.2021 - 09.2022
- Worked closely with administrative leadership in order to ensure compliance with all applicable regulatory requirements and industry standards.
- Increased patient safety by ensuring strict adherence to established protocols and industry best practices.
- Conducted thorough evaluations of staff performance on an ongoing basis, offering constructive feedback designed to promote continued professional growth and development.
- Engaged in ongoing professional development activities to stay current on industry trends and best practices, applying new knowledge to improve medical operations processes as needed.
Operations Sergeant
United States Army
09.2020 - 09.2021
- Leveraged data-driven analytics tools in making informed decisions regarding staffing requirements and process improvements.
- Conducted regular audits of operations to identify potential areas for improvement or cost-saving opportunities.
- Managed multiple projects simultaneously while meeting strict deadlines and quality standards.
- Enhanced team performance by providing consistent coaching, guidance, and mentoring to junior personnel.
Education
Master of Science - Health Administration
Purdue University Global
West Lafayette, IN08.2025
Bachelor of Science - Healthcare Administration
Purdue University Global
West Lafayette, IN12.2021
Skills
- Problem-Solving
- Excellent Communication
- Medical Supply Management
- Time Management
- Critical Thinking
- Budget Planning
- Clinical Staff Management
- Team building abilities
- Conflict Resolution Strategies
Timeline
Medical Platoon Sergeant
United States Army
09.2022 - 09.2024
Medical Operations Supervisor
United States Army
09.2021 - 09.2022
Operations Sergeant
United States Army
09.2020 - 09.2021
Master of Science - Health Administration
Purdue University Global
Bachelor of Science - Healthcare Administration
Purdue University Global
Similar Profiles
Zena HernandezZena Hernandez
Military Police Officer at United States Army/United States Army ReservesMilitary Police Officer at United States Army/United States Army Reserves
Ann Q. PhamAnn Q. Pham
Drill Sergeant at United States Army Reserve, United States ArmyDrill Sergeant at United States Army Reserve, United States Army
Travis TorrelloTravis Torrello
Logistics & Medical Material Management at United States Army/ United States Army ReservesLogistics & Medical Material Management at United States Army/ United States Army Reserves
Michaela HartzMichaela Hartz
Military Intelligence Officer at United States Army Reserve, United States ArmyMilitary Intelligence Officer at United States Army Reserve, United States Army
Carlee RobinsonCarlee Robinson
Veterans Service Representative at Department of Veterans AffairsVeterans Service Representative at Department of Veterans Affairs