Nicholas Hennings
Bloomington,IN
Summary
Cybersecurity professional with hands-on experience in threat detection and risk management. Known for reliability and adaptability in collaborative settings, focusing on achieving comprehensive security goals. Skilled in network security, ethical hacking, and maintaining compliance with security protocols.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager
Indiana University
01.2021 - Current
- Managed customer service inquiries and complaints promptly.
- Delegated daily tasks to team members to optimize group productivity.
- Ensured compliance with safety regulations and company policies.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Resolved conflicts between team members effectively.
- Managed team of up to 40 restaurant staff, maintaining exceptional customer service and quality standards.
- Coordinated staff schedules, ensuring adequate coverage during peak hours without sacrificing operational efficiency or quality of service.
Personal Consultant
TMZ Design LLC
02.2013 - 12.2021
- Updated existing webpages with new content or changes in design elements.
- Reported regularly on website analytics such as page views, unique visitors, and bounce rate.
- Assisted customers through email or phone regarding their queries about the company's products or services offered via its websites.
- Monitored website performance to ensure optimal user experience.
- Developed website content including text, images, videos, and audio files.
- Performed regular maintenance tasks such as software updates for CMS systems used by the company's websites.
- Troubleshoot website issues related to functionality and compatibility across multiple browsers and platforms.
- Analyzed customer feedback to identify areas of improvement for the website interface.
- Created, tested, and maintained websites using HTML, CSS, JavaScript, and other web-based technologies.
- Researched emerging trends in web design and technology to stay current with industry standards.
- Managed domain registration, hosting services, and DNS configurations for websites.
- Ensured compliance with legal requirements related to online privacy policies, terms, and conditions.
- Collaborated with marketing team members on promotional campaigns that leverage the company's website.
- Implemented optimization strategies such as search engine optimization techniques to increase the visibility of websites on search engines.
- Provided technical expertise and support for website design, development, and implementation.
- Conducted A and B testing to evaluate different versions of a web page's layout or content to determine which performs better.
- Redesigned existing websites for better usability, leading to higher user engagement and reduced bounce rates.
- Provided ongoing support for up to 100 clients post-launch by addressing any concerns or making necessary updates as needed.
- Stayed current on industry trends and emerging technologies, incorporating new design techniques that enhanced the overall effectiveness of the client's online presence.
- Assisted in developing content strategy plans by incorporating SEO-friendly keywords within the site's copywriting.
Education
Google Professional Certificate - Computer Science
Coursera
09.2024 - 01.2025
High School Diploma -
Glendale High School
Glendale, AZ03-2008
Skills
- Risk assessment
- Incident response
- Digital forensics
- Network security
- Phishing detection
- SIEM management
- Penetration testing
- Analytical thinking
- Intrusion detection
- Problem-solving
- Security protocols
- Data analysis
Certification
- ServSafe
Languages
English
Native/ Bilingual
References
References available upon request.
Education and Training
other
Timeline
Google Professional Certificate - Computer Science
Coursera
09.2024 - 01.2025
Assistant Manager
Indiana University
01.2021 - Current
Personal Consultant
TMZ Design LLC
02.2013 - 12.2021
High School Diploma -
Glendale High School
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