Nicholas Hernandez
Tucson,USA
Summary
Adaptable and motivated professional pursuing a career in engineering while bringing strong experience in customer service and hands on work environments. Skilled at problem solving, learning quickly, and applying technical knowledge to practical tasks. Known for reliability, teamwork, and clear communication with both peers and customers. Dedicated to growth and eager to contribute to roles that value hard work, attention to detail, and a strong work ethic.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Online Personal Shopper
Walmart
Tucson, USA
03.2024 - 01.2025
- Company Overview: Walmart Online Grocery Pickup
- Reviewing orders: Checking the order for accuracy.
- Locating merchandise: Finding the items ordered by the customer.
- Preparing and packaging: Ensuring that the items are prepared and packaged correctly.
- Making substitutions: If an item is out of stock, the shopper will find a suitable substitute and may consult with the customer.
- Following up: Checking on items that are out of stock.
- Providing customer service: Responding to customer needs and providing a high level of customer service.
- Staging orders: Placing orders in the correct temperature areas.
- Relaying information: Sharing order information with the customer.
- Maintaining cleanliness: Keeping the online grocery area clean.
- Walmart Online Grocery Pickup
Tire Technician
Discount Tire
Tucson, USA
02.2023 - 03.2024
- Performed tire installations, rotations, and repairs for a high volume of vehicles on a daily basis.
- Inspected tires for wear, damage, or punctures, recommending appropriate solutions to customers.
- Utilized specialized tools and equipment to ensure accurate balancing and alignment of tires.
- Maintained inventory of tires and related supplies, ensuring availability for customer needs.
- Followed safety protocols at all times to prevent accidents or injuries during tire services.
- Trained new technicians on proper tire installation techniques and safety procedures.
- Collaborated with team members to meet service goals and maintain efficient workflow in a fast-paced environment.
Education
Bachelor of Science - Aerospace Engineering
University of Arizona
Tucson, AZ05.2028
High school diploma -
Tucson Magnet High School
Tucson, AZ05.2023
Skills
- Equipment Operation
- Organization
- Reliability
- Communication
- Customer Service
- Teamwork
- Problem-Solving
- Time Management
- Inventory Control
- Professionalism
Certification
- Forklift Certification
- Food Handler Certification
Timeline
Online Personal Shopper
Walmart
03.2024 - 01.2025
Tire Technician
Discount Tire
02.2023 - 03.2024
Bachelor of Science - Aerospace Engineering
University of Arizona
High school diploma -
Tucson Magnet High School
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