Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Nicholas hicks

elkview

Summary

Dynamic and detail-oriented professional with experience at McDonald's, excelling in customer engagement and collaborative teamwork. Proven ability to enhance customer satisfaction through effective communication and strong organizational skills. Recognized for maintaining high sanitation standards while successfully managing financial transactions and fostering repeat business. Adaptable and self-driven, committed to achieving excellence.

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
11.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Became familiar with products to answer questions and make suggestions.
  • Stocked shelves to organize aisles in assigned department.

Sales Associate

Advanced Auto Parts
11.2023 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Successfully performed wiper blade installations for customers vehicles.
  • Successfully changed and repaired battery's for customers vehicles

Education

High School Diploma -

Herbert Hoover High School
Elkview, WV
05-2022

Skills

  • Customer Engagement
  • Collaborative Teamwork
  • Strong Organizational Skills
  • Task Organization Skills
  • Analytical Problem-Solving
  • Financial Transaction Processing
  • Sanitation Practices
  • Detail-Oriented Approach
  • Customer Communication Skills
  • Effective Interactive Communication
  • Strong Ethical Standards
  • Self-Driven Achievement
  • Physical Lifting Skills
  • Adaptability to New Learning
  • Consistent Persistence
  • Active Driver
  • Innovative Thinking

Certification

  • Food Handler Certification - State or Local Health Departments.

Interests

  • Auto Repair/Restoration
  • I like working with my hands and fixing things
  • Video Gaming
  • Reading
  • Guitar and music
  • Computer and technology

Timeline

Crew Member

McDonald's
11.2024 - Current

Sales Associate

Advanced Auto Parts
11.2023 - 05.2024

High School Diploma -

Herbert Hoover High School

Similar Profiles

CREATE PROFILE
Nicholas hicks