Nicholas Hinebaugh
Harrison
Summary
Hardworking team player knowledgeable about dining operations with constant support on hand. Dedicated to customer satisfaction, cleanliness and supply management. Highly productive and diligent with excellent conflict management and problem-solving abilities. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Barback/Food Runner
Barcade®
Detroit
08.2021 - Current
- Maintained cleanliness and organization of bar area during busy service hours.
- Assisted bartenders with drink ingredients (fruit and garnish prep).
- Managed inventory of bar supplies and restocked items to ensure availability.
- Collaborated with staff to ensure smooth operation during peak times.
- Cleaned glassware, utensils, and equipment to uphold hygiene standards.
- Successfully managed multiple tasks simultaneously while providing quality service.
- Replenished bar glasses, garnishes, and condiments.
- Provided excellent customer service while interacting with guests in a friendly manner.
- Responded to customer requests promptly and professionally.
- Delivered food promptly to tables in fast-paced restaurant environment.
- Collaborated with kitchen staff to ensure efficient food preparation and delivery.
- Adapted quickly to changing menu items.
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Cleaned and sanitized work areas
- Assisted in training new staff members.
- Removed dishes and glasses from tables for cleaning.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Followed proper sanitation guidelines when handling food products.
Banquet Server
Royal Park Hotel
Rochester Hills
05.2016 - 04.2017
- Set up banquet tables and chairs according to event specifications.
- Served food and beverages to guests during events promptly.
- Assisted in maintaining cleanliness of dining areas throughout events.
- Passing of appetizers, with adequate server expertise.
- Came to work, ready to work.
- Responded quickly to guest inquiries and requests during events.
- Cleared tables and reset for subsequent courses or events efficiently.
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Provided exceptional service to high volume of daily customers.
- Served beverages and appetizers to guests in an efficient manner.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Followed proper sanitation guidelines when handling food items.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
Food Prep Cooking Assistant
Rochester Mills
Rochester Hills
05.2015 - 09.2015
- Prepared ingredients for daily menu items to ensure kitchen efficiency.
- Assisted chefs with cooking and plating to maintain quality standards.
- Maintained cleanliness of workstations.
- Followed recipes accurately.
- Supported training of new staff.
- Followed health codes when handling food products.
- Staying organized
- Provided customer service by responding to inquiries regarding menu items or special orders.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
Bachelor of Arts - Sculpture/Design
Wayne State University
Detroit, MI 01.2018 - 05.2024
Skills
- Cleanliness maintenance
- Food safety compliance
- Customer service
- Team collaboration
- Problem solving
- Attention to detail
- Bartender support
- Efficient multitasking
- Product delivery management
- Fast-paced environment
- Customer service excellence
- Food running
- Multitasking Abilities
- Physical stamina
- Decision-making
Timeline
Barback/Food Runner
Barcade®
08.2021 - Current
Bachelor of Arts - Sculpture/Design
Wayne State University
01.2018 - 05.2024
Banquet Server
Royal Park Hotel
05.2016 - 04.2017
Food Prep Cooking Assistant
Rochester Mills
05.2015 - 09.2015