Nicholas Hulman
Los Angeles,CA
Summary
Agile and adaptable sales associate (looking to work up),with a motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Associate
Zara
07.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Loaded and unloaded merchandise using ladder and pallet jack.
Kitchen Manager
Chipotle
08.2019 - 05.2021
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Assistant Manager
Footlocker
03.2018 - 02.2019
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored security and handled incidents calmly.
Sales Associate
PacSun
05.2016 - 11.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Tracked stock using company inventory management software.
- Prepared merchandise for sales floor by pricing or tagging.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Education
Associate of Arts - Fashion Design
05.2027
Skills
- Conflict Resolution
- Sales Goals
- Cash Handling
- Employee Training
- Staff Management
- Product Knowledge
- Store Operations
- Selling Techniques
- Customer Complaint Resolution
- Store Management
Timeline
Sales Associate - Zara
07.2022 - 11.2022
Kitchen Manager - Chipotle
08.2019 - 05.2021
Assistant Manager - Footlocker
03.2018 - 02.2019
Sales Associate - PacSun
05.2016 - 11.2016
Canada College - Associate of Arts, Fashion Design