Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Ilkow

Crystal Lake,IL

Summary

Adaptable worker with several years of customer service experience who specializes in completing multiple task's efficiently and effectively. I am a motivated professional who is able to work well both independently and as a team member. I am currently a student at Northern Illinois University majoring in computer science.

Overview

9
9
years of professional experience

Work History

Salesman

Nonie's Bees
Crystal Lake, IL
04.2021 - Current
  • Set up and maintain vendor stations in multiple farmers markets.
  • Identified and capitalized on key business growth opportunities.
  • Fostered relationships with customers to expand customer base and retain business.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Produce, bottle, label, and package product.
  • Followed up with customers to identify and resolve service, account or technical issues and maintain satisfaction.

Delivery Driver

Mugs Pizza and Ribs
Crystal Lake, IL
08.2018 - Current
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.

Sales Associate/CDC Ambassador

Savers Thrift Store
Crystal Lake, IL
11.2015 - 10.2017
  • Assist customers in a friendly and timely matter.
  • Manage customer transactions using cash register.
  • Keep the store clean and organized.
  • Accept, organize, and price customer donations.
  • Advertise and manage community donation events.

Education

Bachelor of Computer Science - Software Development

Northern Illinois University
Dekalb, IL
03-2026

Associate of Arts -

McHenry County College
Crystal Lake, IL
12.2021

Skills

  • Time management skills
  • Python and C
  • Network repairs and maintenance
  • Technical Support
  • Hardware maintenance
  • Dependable and Responsible

Timeline

Salesman

Nonie's Bees
04.2021 - Current

Delivery Driver

Mugs Pizza and Ribs
08.2018 - Current

Sales Associate/CDC Ambassador

Savers Thrift Store
11.2015 - 10.2017

Associate of Arts -

McHenry County College

Bachelor of Computer Science - Software Development

Northern Illinois University

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Nicholas Ilkow