Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Jackson

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

9
9
years of professional experience

Work History

Mentor

UVA Wise
08.2023 - 05.2025
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
  • Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
  • Assisted youth with homework assignments, sports, and fitness, art and literacy.
  • Regularly assessed progress and provided feedback to support continued development.
  • Served as role model for mentees by demonstrating strong values and ethical standards.
  • Collaborated with teachers, counselors and administrators to foster access to resources and support.
  • Helped students develop organizational, time management and study skills.
  • Advocated for students to access available resources.

Cashier

Family Dollar
06.2021 - 11.2021
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Learned duties for various positions and provided backup at key times.

Delivery Driver

Pizza Hut
10.2020 - 11.2020
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Fostered positive working relationships with regular customers.

Food Service Worker

Wendy's
03.2016 - 11.2016
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Learned other teammates' work tasks to train as backup.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.

Education

Bachelor of Arts - History

University of Virginia's College At Wise
Wise, VA
05-2025

Skills

  • Academic tutoring
  • Heavy lifting capacity
  • Scheduling
  • Work station sanitation
  • Fast-paced environment
  • Strong work ethic
  • Verbal and written communication
  • Flexible schedule
  • Covid-19 safety protocols
  • Team oriented
  • Customer service
  • Basic math

Timeline

Mentor

UVA Wise
08.2023 - 05.2025

Cashier

Family Dollar
06.2021 - 11.2021

Delivery Driver

Pizza Hut
10.2020 - 11.2020

Food Service Worker

Wendy's
03.2016 - 11.2016

Bachelor of Arts - History

University of Virginia's College At Wise

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