Nicholas Janssen
Denver,CO
Summary
The different work experiences have taught me valuable skills in customer service and labor operations. I have worked with a broad range of clients, who have provided me with great insight into how I can become a better employee. I am an enthusiastic individual who cares deeply about my quality of work and dedication to a goal.
Overview
4
4
years of professional experience
Work History
Ski Instructor
Jackson Hole Mountain Resort
12.2019 - Current
- Developed personalized lesson plans for clients and groups
- Possess responsibility in caring for children and catering to different needs
- Utilized outdoor skills, knowledge of nature, and experience as a skier
- Experienced a wide range of clientele from children to adults
Outdoor Services
Shooting Star Jackson Hole
06.2023 - 08.2023
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Inspected equipment to diagnose operational issues.
Landscaper Laborer
Wyoming Landscaping
06.2022 - 08.2022
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained grounds by trimming, weeding, and general clean-up.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Operated landscaping equipment with focus on safety and machine longevity.
Instacart Shopper
King Soopers
02.2021 - 03.2021
- Loaded and unloaded orders at customer's homes or locations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Server
Haagen Dazs
06.2020 - 08.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Arts - Political Science And Criminology
University of Denver
Denver, CO05.2026
Skills
- Equipment Operations
- Group and Individual customer service
- Lift Safety
- Verbal Communication
- Problem-Solving
- Group Instruction
- Complaint Resolution
- Product Promotion
- Critical Thinking
- Dependable and Responsible
- Organizational Skills
Languages
Spanish
Limited Working
Timeline
Outdoor Services
Shooting Star Jackson Hole
06.2023 - 08.2023
Landscaper Laborer
Wyoming Landscaping
06.2022 - 08.2022
Instacart Shopper
King Soopers
02.2021 - 03.2021
Server
Haagen Dazs
06.2020 - 08.2020
Ski Instructor
Jackson Hole Mountain Resort
12.2019 - Current
Bachelor of Arts - Political Science And Criminology
University of Denver
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