Summary
Overview
Work History
Education
Skills
Timeline
Server

Nicholas Jenkins

Salinas,CA

Summary

Dynamic and customer-focused professional with extensive experience in the hospitality industry, including a role as Assistant Manager at Salinas Valley Bowling. Proven ability to enhance customer satisfaction through exceptional service and effective inventory management. Skilled in daily specials memorization and food inspection, fostering strong relationships with patrons and team members alike.

Overview

12
12
years of professional experience

Work History

Server

Stonies Taphouse and Bistro
07.2024 - 08.2025
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Assistant Manager

Salinas Valley Bowling
08.2022 - 07.2024
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Server

Charthouse
11.2021 - 05.2022
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Bartender Shift Manager

Chili's Bar and Grill
02.2014 - 11.2021
  • Polished glassware, bussed tables, and removed debris to keep customer areas clean.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Education

Bachelor of Science - Nutrition Sciences

University of Massachusetts, Boston
Boston, MA
08-2015

Bachelor of Science - Nutrition Sciences

Long Beach City College
Long Beach, CA
08-2015

Skills

  • Daily specials memorization
  • Table resetting
  • Food inspection
  • Order delivery practices

Timeline

Server

Stonies Taphouse and Bistro
07.2024 - 08.2025

Assistant Manager

Salinas Valley Bowling
08.2022 - 07.2024

Server

Charthouse
11.2021 - 05.2022

Bartender Shift Manager

Chili's Bar and Grill
02.2014 - 11.2021

Bachelor of Science - Nutrition Sciences

University of Massachusetts, Boston

Bachelor of Science - Nutrition Sciences

Long Beach City College

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