Nicholas Jianfortoni

• Provided administrative support to ensure the efficient daily operations of the Taekwondo school, including managing emails, phone calls, and other desk work.
• Connected with prospective and current members and their families to build relationships, handle inquiries, and assist with enrollment and membership upgrades.
• Assisted with event pre-planning, supply ordering, and other tasks to support instructors and the overall community.
• Leveraged prior experience in the service industry to provide excellent customer service and maintain a welcoming environment for students and families.

• Experienced in fast-paced food and beverage environments, providing exceptional customer service, managing high-volume orders, and ensuring guest satisfaction. Skilled in multitasking, conflict resolution, upselling techniques, and maintaining a clean, organized workspace. Proven ability to work efficiently both independently and as part of a team, with a strong focus on hospitality and attention to detail.
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I'm an experienced professional with a background in customer service and management. I'm skilled in overseeing daily operations and ensuring client satisfaction. I have a proven ability to handle all aspects of the rental process, from processing agreements and payments to managing inventory and resolving customer complaints. I possess strong communication, organizational, and problem-solving skills, with a focus on delivering excellent service in a fast-paced environment.

I managed daily store operations, including opening and closing procedures, supervising a team, and ensuring a positive customer experience. I was responsible for handling cash transactions, managing inventory, and resolving customer issues. My role required strong leadership and problem-solving skills to maintain an efficient and well-organized environment.

I was a key point of contact for customers, handling a wide range of financial transactions with accuracy and professionalism. My daily responsibilities included processing deposits and withdrawals, cashing checks, and managing cash drawers. I also assisted customers with account inquiries, resolved issues, and promoted bank products and services. My role required a strong attention to detail, excellent customer service skills, and strict adherence to security and compliance protocols.