Summary
Overview
Work History
Education
Skills
Timeline

Nicholas Jones

Dupont,WA

Summary

⦁ Ten years experience in customer service working with MS Office Software including Word, Excel, and Power Point. ⦁ Eight years casino security experience. ⦁ Experienced using first and and CPR, use of AED. ⦁ Strong analytical and problem-solving skills. ⦁ Great organizational skills.

Overview

9
9
years of professional experience

Work History

Lead Security Officer

Nisqually Red Wind Casino
Olympia, WA
11.2021 - Current
  • Perform all duties of Security Officers and Security Dispatchers and:
  • Perform Key tasks repairing / replacing keys critical to business operation
  • Provide support when conflicts arise among Team Members
  • Answer policy questions when inconsistencies arise
  • Direct workflow as needed

Dual Rate Security Officer/ Security Dispatcher

Redwind Casino
Olympia, WA
08.2021 - 11.2021
  • Dispatch as needed - Coordinate communication and Security needs as needed throuhgout Casino operations
  • Perform all Security Officer duties as needed

Warehouse Operator

Medline IndustriesLacey
, WA
06.2019 - 08.2021
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Loaded, unloaded and moved material to and from storage and production areas.

Warehouse Worker

Target
Lacey, WA
01.2021 - 05.2021
  • Pick inventory as ordered
  • Stage pallets as needed for Con and Non-Con goods
  • Provide safe and efficient work environment
  • Operate heavy equipment within OSHA regulations

Warehouse Worker

Amazon Inc
DuPont, WA
01.2018 - 01.2019
  • Load trucks efficiently and effectively
  • Keep pace with high workflow
  • Wrap pallets as necessary
  • Report issues with unstable packages

Security Officer

Redwind Casino
Olympia, WA
01.2013 - 02.2018
  • Provide a safe and secure environment for guests
  • Provide first aid and CPR as necessary for medical emergencies
  • Assist guests in any environment
  • Provide guests with excellent service
  • Ensure Security of Casino Assets

Education

Associate of Arts - Business Administration

American Intercontinental University
2007

Skills

PROFESSIONAL SKILLS

  • Knowledgeable in office equipment such as computer, scanner, copier, fax machine,
  • Multi-line phones, paper shredder and label makers
  • Well-organized and efficient
  • Self-motivated, assertive and can quickly learn new procedures and methods
  • Professional demeanor
  • Dependable – can work without supervision; able to follow directions, both oral and
  • Written
  • Able to work under pressure and meet deadlines
  • Great time management skills
  • Reputation for exceptional customer relations
  • Previous dispatching experience, working with surveillance cameras

INTERPERSONAL AND TEAM SKILLS

  • Work well with a diverse group of people
  • Honest, friendly, excellent communication skills
  • Demonstrated accuracy, and attention to detail
  • Work well in a team environment or independently
  • Committed to assisting others
  • Demonstrates good listening skills and compassion
  • Easily establishes trust and rapport with the public

COMPUTER SKILLS

  • Expert skills in
  • MS Office suite including Word, Excel, Power Point, Outlook, Google
  • Chrome and Firefox, Report Exec, hardware troubleshooting
  • Correspondence writing letters and memos, editing for content, spelling and
  • Grammar
  • Able to learn new software applications with ease
  • 73 Words per minute typing

Timeline

Lead Security Officer - Nisqually Red Wind Casino
11.2021 - Current
Dual Rate Security Officer/ Security Dispatcher - Redwind Casino
08.2021 - 11.2021
Warehouse Worker - Target
01.2021 - 05.2021
Warehouse Operator - Medline IndustriesLacey
06.2019 - 08.2021
Warehouse Worker - Amazon Inc
01.2018 - 01.2019
Security Officer - Redwind Casino
01.2013 - 02.2018
American Intercontinental University - Associate of Arts, Business Administration
Nicholas Jones