Nicholas J. Riggi

• Manage 22 grocery store accounts across Tucson, building strong relationships with liquor managers to drive sales performance.
• Ensure product visibility and brand representation by maintaining fully stocked displays and securing prime shelf and display space.
• Partner with liquor managers to forecast demand and optimize ordering, preventing stockouts and maximizing sales opportunities.
• Recognized for strong account management, communication, and customer service skills in a competitive market.

• Collaborated as part of an 11-member overnight team to process and stock an average of 1,700+ freight pieces nightly.
• Took ownership of plumbing, kitchen, and bath freight operations, ensuring accuracy, efficiency, and timely completion.
• Provided cross-departmental support after completing primary duties, helping multiple teams meet demanding nightly deadlines.
• Adapted quickly to unexpected workload spikes, successfully processing additional truck deliveries within the same shift.
• Demonstrated strong teamwork, time management, and problem-solving skills in a fast-paced, high-volume environment.

Progressed through roles: Sales Consultant → Sr. Sales Consultant → Print & Client Services Supervisor → Print & Client Services Manager → Sales Manager

• Promoted 5 times in 5 years, advancing from part-time sales to full management responsibility.
• Increased technology sales by 30% within first 3 months as Sales Manager, leading the district in technology bundle sales.
• Directed daily operations across Technology, Print Center, and Customer Service departments, ensuring sales targets and conversion plans were consistently achieved.
• Supervised, trained, and developed associates to improve performance, customer service, and sales execution.
• Managed recruiting, interviewing, and hiring processes; served as Acting General Manager when needed.
• Oversaw Print Center logistics, including supply chain management, sales planning, and workflow improvements.
• Recognized as the district’s top-performing technology associate prior to moving into management.