Nicholas Just
Colorado Springs,CO
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Personable and dedicated Customer Service Representative with extensive experience in Customer Service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pipe Welder
Industrial Construction Management(ICM)
Pueblo, Colorado
09.2024 - 02.2025
- Maintained a clean work area by removing debris and cleaning up spilled materials.
- Conducted regular maintenance checks on tools and equipment used during the job.
- Positioned and secured workpieces using hoists, wire and banding machines or hand tools.
- Cleaned and prepared surfaces of metal components prior to welding.
- Measured angles accurately with protractors during fitting operations.
- Prevented breakdowns by keeping equipment clean and well-maintained for upcoming jobs.
- Maintained knowledge of the latest developments in the field of welding technology through research and training courses.
- Welded and worked with stainless steel and various alloys.
- Welded components in flat, vertical, or overhead positions.
- Produced consistently smooth, durable welds and quality-controlled finish work.
- Assisted other team members with troubleshooting any problems encountered during production runs.
- Monitored temperature levels at each stage during the entire welding process.
- Performed pipe welding activities according to blueprints and technical drawings.
- Verified that all necessary joints were properly fitted before welding process began.
Assistant Manager
Chick-fil-A Fort Collins
Fort Collins, CO
05.2021 - 08.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Team Member
Chick-fil-A Fountain
Colorado Springs, CO
06.2018 - 08.2020
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Answered phone calls regarding inquiries about products or services.
- Assisted management in developing marketing strategies to increase sales.
- Recognized potential theft situations and alerted supervisor immediately.
- Participated in training sessions for new employees when needed.
- Addressed customer needs, responding to specific requests.
Education
Some College (No Degree) - Computer Science And Programming
Colorado State University
Fort Collins, COSome College (No Degree) - Cybersecurity
Western Governors University
Salt Lake City, UTSkills
- Operations Management
- Task Delegation
- Sales monitoring
- Employee Scheduling
- Product and service knowledge
- Staff Training and Development
- Money Handling
- Team motivation
- Compliance understanding
- Google Drive
- CSS
- Marketing knowledge
- Cost Control
Affiliations
- Tennis
- Reading
Certification
- Comptia+ certification in Computer Science
References
References available upon request.
Timeline
Pipe Welder
Industrial Construction Management(ICM)
09.2024 - 02.2025
Assistant Manager
Chick-fil-A Fort Collins
05.2021 - 08.2023
Team Member
Chick-fil-A Fountain
06.2018 - 08.2020
Some College (No Degree) - Computer Science And Programming
Colorado State University
Some College (No Degree) - Cybersecurity
Western Governors University
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