Nicholas Juzdowski

Work History

Process Coordinator/Order Management Specialist

Signify (Formerly Philips Lighting)

El Paso, TX

08.2008 - 05.2024

Monitored performance metrics to ensure compliance with established standards.
Tracked progress of product development and updates, keeping records and implementing solutions to interdepartmental production and workflow bottlenecks.
Applied company-wide policies and procedures to development and recommendation of standard operating procedure introduction and modification.
Identified opportunities for process optimization using continuous improvement techniques.
Performed regular audits on existing processes for accuracy, reliability, efficiency, scalability.
Prepared detailed reports regarding workflow improvements and other process-related information.
Provided training sessions on best practices in executing processes as well as developing effective strategies for problem solving.
Organized and coordinated team meetings to discuss project progress and objectives.
Monitored staff activity, providing guidance for workers deviating from operating standards and advising managers of recurring compliance failures.
Oversaw implementation of new policies and procedures to verify correct execution, guiding employees to proper observance.
Developed and implemented process improvement initiatives to streamline operations.
Coordinated with internal teams across various departments to ensure successful completion of projects.
Managed the design, implementation, maintenance, and documentation of new or modified processes.
Maintained current knowledge of existing and developing laws, regulations and standards, implementing best practices in approaches to reporting and documentation.
Ensured that all documents related to process are up-to-date according to company guidelines.
Conducted root cause analysis on identified issues related to process execution.
Maintained accurate records of all process changes and updates.
Collaborated with cross-functional teams to ensure alignment between business goals and processes.
Tracked key performance indicators to measure effectiveness of processes and procedures.
Participated in brainstorming sessions with management team members for further process enhancements.
Assisted in the development of departmental policies, procedures, and standards for operational activities.
Identified needs of customers promptly and efficiently.
Delegated tasks to multiple employees while maintaining efficient workplace.
Assigned tasks to employees and monitored productivity, performance and task completion.
Enforced company policies, answered coworkers' questions and trained new personnel.
Conferred with management and subordinates to resolve problems or complaints.
Directed and coordinated production activities, encouraging employees to meet specifications.
Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Recommended opportunities for growth and advancement to motivate employees.
Prepared operations data to produce comprehensive reports to management.
Evaluated and assessed personnel to identify potential candidates for promotion.

Hydrovac Technician

Burton Hydrovac

El Paso, TX

01.2005 - 02.2008

Established effective working relationships with customers by providing timely updates regarding progress of projects being undertaken by the company.
Adhered to all local, state, federal rules and regulations pertaining to safety and environmental protection while operating equipment.
Performed daily maintenance and inspections on hydrovac equipment such as checking oil levels, coolant levels, hoses, brakes, and tires.
Monitored the operation of the hydrovac system to ensure optimal performance and efficiency.
Provided guidance and training to new employees on the use of hydrovac systems and safety protocols.
Evaluated job sites before starting work to identify potential hazards or risks associated with each site.
Operated hydrovac truck in a safe manner while performing excavation services for utility lines and other underground utilities.
Responded to emergency calls related to water line breaks or other water issues requiring immediate attention.
Conducted pre-job safety meetings to ensure proper safety protocols were followed during job sites.
Reported any malfunctions or equipment damage immediately upon discovery.
Followed established procedures for handling hazardous materials safely according to OSHA standards.
Assisted with minor repairs such as replacing hoses and fittings when needed.
Communicated effectively with team members about tasks assigned throughout each day's shift.
Maintained accurate records of jobs completed including job start and end times, total hours worked, locations visited, and any incidents or accidents that occurred.
Demonstrated best safety practices working at heights and lifting various objects.
Inspected sites before and after construction projects.
Tended pumps, compressors or generators to provide power or heat or move materials.

Assistant Manager

Cash America

El Paso, TX

10.2001 - 02.2005

Managed customer service inquiries and complaints in a timely manner.
Supervised daily operations including scheduling shifts, assigning duties.
Communicated regularly with customers to gain insights into their needs.
Maintained up-to-date knowledge of company products and services.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Monitored employee attendance records, timekeeping, and payroll information.
Delegated daily tasks to team members to optimize group productivity.
Ensured compliance with safety regulations and company policies.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Directed and led employees, supervising activities to drive productivity and efficiency.
Resolved conflicts between team members in an effective manner.
Delegated tasks to team members based upon skill level and to achieve organizational goals.
Completed inventory audits to identify losses and project demand.
Collaborated with management on developing strategic plans for achieving business goals.
Enforced company policies and procedures to strengthen operational standards across departments.
Coordinated with other departments to ensure smooth flow of operations.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Organized training sessions for new hires to familiarize them with the workplace environment.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Interviewed prospective employees and provided input to HR on hiring decisions.
Delegated work to staff, setting priorities and goals.
Resolved customer inquiries and complaints requiring management-level escalation.

Summary

Overview

Work History

Process Coordinator/Order Management Specialist

Hydrovac Technician

Assistant Manager

Education

High School Diploma -

Skills

Certification

Timeline

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