Dynamic Head Chef with extensive experience in menu development, food safety management, and kitchen operations. Proven track record in organizing large-scale events and enhancing customer satisfaction through innovative culinary offerings.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Head Chef
Drakes Dealership
Oakland
09.2017 - Current
Designed innovative menu items to enhance customer dining experiences.
Managed kitchen operations, ensuring cleanliness and organization at all times.
Trained kitchen staff on food preparation techniques and safety protocols, ensuring compliance with health standards and improving kitchen efficiency.
Collaborated with suppliers to source high-quality ingredients for menu offerings.
Oversaw food inventory management, reducing waste through efficient processes.
Led team meetings to improve communication and workflow among kitchen staff.
Developed menus and recipes for a variety of dishes, including appetizers, entrees, desserts, and specialty items.
Organized special events, including banquets and catering services, for groups of up to 700 people, enhancing guest satisfaction through memorable dining experiences.
Maintained accurate records of inventory, sales, and labor costs, supporting informed decision-making and effective resource management.
Manager
In-N-Out Burger
Pleasanton
01.2012 - 03.2018
Supervised daily operations to enhance service quality and elevate customer satisfaction.
Trained and mentored team members on operational standards and procedures.
Implemented training programs to enhance staff performance and productivity.
Coordinated scheduling to optimize labor resources during peak hours.
Managed inventory levels to ensure product availability and minimize waste.
Resolved customer complaints promptly to foster a positive dining experience.
Organized team meetings to communicate goals and improve collaboration among staff.
Monitored staff performance and addressed issues.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.