Nicholas Kanner
Greenacres,Florida
Summary
Well-qualified, familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Fifth Grade General Education Teacher
Palm Beach County School District
01.2022 - Current
- Built positive relationships with parents to involve families in educational process.
- Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
- Communicated student progress, academic difficulties, or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.
Holiday Brand Ambassador
Nintendo Of America
09.2020 - 12.2021
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Showed understanding of customer's personal style and preferences when offering product advice.
Customer Service Associate
Wawa
01.2018 - 08.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Senior Advsior / On-Duty Manager
GameStop
03.2016 - 11.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
Education
Bachelor of Arts - Education
Florida Atlantic University
Boca Raton, FL08.2022
Skills
- Team Collaboration
- Behavioral Improvement
- Teacher Training
- Standards Compliance
- Problem-Solving Skills
- Time Management
- Small Group Leadership
- Microsoft Office Specialist
Timeline
Fifth Grade General Education Teacher
Palm Beach County School District
01.2022 - Current
Holiday Brand Ambassador
Nintendo Of America
09.2020 - 12.2021
Customer Service Associate
Wawa
01.2018 - 08.2020
Senior Advsior / On-Duty Manager
GameStop
03.2016 - 11.2018
Bachelor of Arts - Education
Florida Atlantic University
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