Nicholas Karabanoff
Business Development - Client Relations
Mount Airy,MD
Summary
Focused on Strategic Planning, Relationship Management and Business Development Dynamic, customer-focused sales and strategy leader with 20 years’ experience driving revenue, expanding market presence, and building loyal customer relationships. Proven success in exceeding sales targets, coaching & leading teams, and maximizing business performance.
Overview
25
25
years of professional experience
Work History
REGIONAL SALES MANAGER
Spartan Chemical Company, Inc.
04.2023 - Current
- Successfully manage and drive sales within a $5M territory by cultivating strong distributor relationships and establishing new end-user connections
- Lead collaborative efforts with specialists and inside sales to strategically win new business contracts
- Outperformed sales goals two consecutive years (+6% in 2023, +8% in 2024), earning the “Rain Maker” award for exceptional revenue growth and major account wins
REGIONAL SALES DIRECTOR - OCS
Compass Group USA – Canteen Mid-Atlantic Division
05.2021 - 03.2023
- Secured new business by understanding customer needs and developing sales strategies to ensure profitable market growth through the procurement of new foodservice clients
- Modify and upsell existing programs to meet client and regional business objectives
- Drove revenue growth by exceeding annual sales quotas – 112% in 2021 and 118% in 2022
DISTRICT OPERATIONS MANAGER - Unattended Retail
Compass Group USA – Canteen Mid-Atlantic Division
01.2014 - 05.2021
- Led strategic growth of national accounts by building executive-level relationships, driving revenue expansion, and directing a sales team and Account Managers to deliver high-impact support that strengthened retention and elevated client satisfaction.
- Owned sales performance and profitability by analyzing market trends, customer behavior, and competitive dynamics to uncover new revenue opportunities, optimize product positioning, and expand offerings that increased overall P&L contribution.
- Partnered with brokers to source, evaluate, and commercialize innovative, on-trend products, strengthening the sales pipeline, expanding the portfolio, and accelerating incremental revenue growth.
CUSTOMER SERVICE MANAGER
Compass Group USA – Canteen Mid-Atlantic Division
01.2005 - 01.2014
- Established benchmarks, negotiated pricing plans and developed KPIs to maximize target revenues
- Provided exceptional customer service in a dynamic customer-facing environment, adeptly managing shifting priorities and resolving issues through effective communication to foster enduring client loyalty
- Managed national accounts, recommending tailored portfolio services to meet specific client requirements
TERRITORY ACCOUNT MANAGER
SYSCO
05.2001 - 12.2004
- Managed a portfolio of 60 accounts by delivering on client expectations and prioritizing ROI to ensure customer retention
- Partnered with C-Suite decision makers, clients, vendors and colleagues to conceive and develop restaurant and menu concepts and themes to ensure conceptual ideation
- Created strategic marketing and sales plans that helped drive new business and overall growth through a 22% increase in new orders resulting in the receipt of a sales excellence award 2 years in a row
Education
Business Administration
University of Maryland, Baltimore County
Baltimore, MDBusiness Administration
Community College of Baltimore County
Catonsville, MDSkills
Relationship building Strategic partnerships Sales forecasting Sales leadership Business development and planning New account development Competitor analysis Training and mentoring Sales presentations CRM software Revenue generation
Affiliations
- The Preserve at Harvest Ridge HOA – VP | Led community initiatives and enhanced resident engagement
- Compass Group USA – Diversity Champion | Advocated for inclusive practices and awareness
- Boy Scouts of America – Food Service Coordinator | Managed meal preparation and event logistics
NATIONAL ACCOUNTS MANAGEMENT | CLIENT PORTFOLIO GROWTH
Amazon | Costco | Bass Pro Shops | Home Depot | Lowe's | Wal-Mart | Johns Hopkins Hospital | Children's National Hospital | Kohl's | Target | Amerigroup | McCormick Spice | CarMax
COURSES
Developing Dynamic Leadership
University of Maryland
Professional Development Course
Timeline
REGIONAL SALES MANAGER
Spartan Chemical Company, Inc.
04.2023 - Current
REGIONAL SALES DIRECTOR - OCS
Compass Group USA – Canteen Mid-Atlantic Division
05.2021 - 03.2023
DISTRICT OPERATIONS MANAGER - Unattended Retail
Compass Group USA – Canteen Mid-Atlantic Division
01.2014 - 05.2021
CUSTOMER SERVICE MANAGER
Compass Group USA – Canteen Mid-Atlantic Division
01.2005 - 01.2014
TERRITORY ACCOUNT MANAGER
SYSCO
05.2001 - 12.2004
Business Administration
Community College of Baltimore County
Business Administration
University of Maryland, Baltimore County