- Manage the following 3 teams- Over the Allowable- Fee Negotiation, AR Support, AR Collections
Over the Allowable – Fee Negotiation
- 3 Direct Reports
- Communicate directly with clients and Government sponsored entities regarding fees for specific work
AR Support Staff
- 3 Direct Reports
- Handle Application of receipts in system proprietary case management system
- Resolve Chargebacks/Refunds with clients
- Assist main operational group with client communication/data entry
AR Collections
- 6 Direct Reports
- Conduct all follow up and resolution of client billing
- Lead the team in collections of over 30M dollars a year from clients
- Review client contracts and collaborated with clients to streamline billing
- Provide internal feedback to operational groups to ensure compliance for collection