Nicholas Kehrig
Allendale,MI
Summary
Currently a Junior enrolled at Grand Valley State University. Focus in History with a grade point average of 3.3. My career goal is to work with the people around me for the betterment of my community.
Overview
3
3
years of professional experience
Work History
Park Attendant
Georgetown Township
Georgetown Township, MI
05.2022 - Current
- Maintained good knowledge of park amenities and rules to enthusiastically market facility and services.
- Issued tickets to customers and collected payment and fees for desired services.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Attended to park guests questions and concerned
- Ensured a clean and safe park facilities
Takeout Specialist, Host
Outback Steakhouse
Grandville , MI
08.2021 - 04.2022
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Checked and restocked server areas and organized and got change for front counter.
- Kept detailed payment records throughout shift to complete cash and card payments.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Used cash registers and credit card machines to cash out customers.
- Recorded available tables after seating each party using specialized seating software.
- Kept take-out area well-stocked to facilitate speedy service.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Utilized standard greetings and telephone etiquette when addressing and speaking with guests.
- Transacted food and drink orders at POS in person and by phone.
- Called and updated customers on order status and alerted when menu items ran out before kitchen processed orders, making changes and suggesting alternatives to preserve customer satisfaction.
- Greeted and acknowledged guests and delivery drivers to foster highest level of service.
Table Busser
The Brewery
CLINTON TOWNSHIP, MI
04.2018 - 08.2020
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Supported servers by responding to guest needs and retrieving items.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Set up advertising signs and displays on shelves, counters and tables.
- Assisted wait staff with timely food delivery and guest requests.
- Trained new staff in bussing and cleaning procedures.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
Bachelor of Arts - History
Grand Valley State University
Allendale, MI05.2024
High School Diploma -
Chippewa Valley High School
Clinton Township, MI05.2020
Skills
- Customer Service
- Self-Motivated
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
- Clerical Support
- Critical Thinking
- Research Ability
Accomplishments
- Academic Excellence Scholarship
- Recreational Boating Industries Educational Foundation Scholarship recipient 2020
- Duncan John-Colin Blair Memorial Scholarship Recipient 2020
- National Honor Society executive board member
- Student Advisory Committee
- Employee of the Month (Outback)
Timeline
Park Attendant
Georgetown Township
05.2022 - Current
Takeout Specialist, Host
Outback Steakhouse
08.2021 - 04.2022
Table Busser
The Brewery
04.2018 - 08.2020
Bachelor of Arts - History
Grand Valley State University
High School Diploma -
Chippewa Valley High School
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