As a dedicated professional, I have honed a diverse skill set through roles in administrative support and customer service. At the heart of my expertise lies exceptional communication and teamwork, sharpened in fast-paced environments like the front office of Calabasas High School and the Delano Bodyshop. Currently furthering my education in Marketing at Los Angeles Pierce College, I blend theoretical knowledge with practical experience, ensuring a comprehensive understanding of both academic principles and real-world applications. My commitment to organizational excellence and compassionate service positions me as a valuable asset to any team.
As an integral member of the front office at Calabasas High School, I delivered efficient administrative support, ensuring the seamless operation of the office. My responsibilities encompassed managing incoming calls with professionalism, providing accurate information to inquiries from staff, students, and visitors, and adeptly handling mail distribution. I played a key role in maintaining an organized and welcoming office environment, contributing to the overall effectiveness of the school's administrative functions.
In my dynamic role as a Bodyshop Assistant at Delano Bodyshop, I was responsible for streamlining communication by managing incoming emails and calls with a commitment to excellence and efficiency. I ensured timely and accurate updates to customers regarding the status of their vehicle repairs, enhancing customer satisfaction and trust. My adaptability and eagerness to assist colleagues with diverse needs across the bodyshop reinforced our team's productivity and service quality. My proactive approach and ability to multitask under pressure were instrumental in fostering a supportive and efficient work environment.